Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.7
feedback
6,016
chart
#43
All reviews
Rating Breakdown
Review RSS Feed
Dec. 19, 2024
Eduarda was so on point, she helped me to fix my email sender issue that damaged my recipent volume and helped understand why photos doesnt show on the email marketing - she is great
Dec. 18, 2024
very easy to use.
Thanks for the great feedback! 😊 Our goal is to make it so easy—and so good—that it’s almost boring. Glad to see we’re hitting the mark!
Dec. 17, 2024
I have been very impressed with the service received by the Omnisend team. They are knowledgeable and quick to sort out any problem. I am not very technical and found them really supportive and helpful. I trusted they would be able to help me and they did. Thanks to Johnny but there were others that were equally great!
Not very technical? No problem! That’s why we’ve got Johnny and the rest of the team ready to help (and make the tech stuff less scary). Thanks for the lovely feedback, we’re always here for you!
Dec. 17, 2024
Very easier to navigate and customer support is quick.
‘Very easy’ and ‘quick’—our favorite adjectives! Thanks for the feedback, we’re glad Omnisend is working like a charm for you!
Dec. 17, 2024
I love omnisend. I've tried other email services and prefer Omnisend to them all. Their interface is easy to understand and there's not much you can't do. Their customer service is also excellent.
This review just made our day! 🎉 Thanks for choosing Omnisend. We’ll keep the interface simple and the customer service excellent—promise!
Dec. 16, 2024
Great app and helpful support. Salma helped me a lot.
Salma is too busy doing a happy dance to reply, so we’ll thank you on her behalf! 💃 Your kind words mean the world to us!
Dec. 14, 2024
So far very happy with the process, had some issues where I didn't know how to fix one of my flows, customer care team was very quick and efficient!
Glad to hear you’re happy with the process! Our customer care team is always on the ball — quick, efficient, and ready to make any flow hiccup a thing of the past. Here’s to smooth sailing ahead! 🚀
Dec. 11, 2024
Thank you to Mathías and the entire team for their incredible support in resolving an issue I was facing. Everyone I spoke with was not only kind but also genuinely easy to talk to, making the whole process so much smoother. Their professionalism and willingness to help didn’t go unnoticed, and I truly appreciate the effort they put into resolving my concerns.
Customer support is our middle name—well, not really, but it should be! 😄 Thank you for recognizing Mathías and the team’s efforts. We’re here for you anytime!
Dec. 11, 2024
Well organized guys and very helpful team from start to finish.
Thanks for the great feedback! 🌟 A well-organized and helpful team is what we strive for—so happy we hit the mark for you!
Dec. 9, 2024
I had issues with SPF verification and Sanya was very helpful. The problem was resolved in very little time without keeping me waiting. Thank you for the recommendations too.
Thanks for the lovely feedback! 🌟 Sanya’s quick fixes and helpful tips strike again! We’re thrilled the SPF issue was resolved in no time—happy sending!
Dec. 8, 2024
This App so easy to setup I recommend it to you as a shopify store owner
Thanks so much for the shoutout! 🌟 We love hearing how easy setup was—Shopify store owners, take note! Here’s to smooth sailing and great results ahead.
Dec. 8, 2024
Great support - didn't need it for any issue with the software just to check over an automation I had setup to make sure it was correct. They went above and beyond to help me fix an issue I had with it and get it working. I'd say this is really great value for what you get.
Thank you for the kind words! 😊 We’re thrilled to hear our support team could go above and beyond to help you fine-tune your automation. It’s always great to know Omnisend is delivering value for you!
Dec. 4, 2024
Thank you Mathías: BEST CUSTOMER CHAT SERVICE i have ever experienced. I've had many chat customer support experiences, by talking to Mathías was by far one of the best i've ever had. (no waiting line) Explanations are very precise & in a friendly way. He thinks along with the problems that I had and gave me some very useful insights. I just started my Omnisend account because I got stuck on another mailing platform (i was stuck on some things for a while...), but because of his explenations of the available features, which i will be using in the future, I will be building my mailing automation on Omnisend, which is now simply connected to my Shopify account (with his help). He also helped me with segmentations & much more. I'm still a free user but will be upgrading very soon. Please give this man a raise, he deserves it! Thanks again Mathías, kind regards Peter
Thank you, Peter! 🎉 Mathías might need to frame this review—it’s that good! We’re so happy he could make your experience exceptional and help you transition to Omnisend so seamlessly. We can’t wait to see how your automations take off!
Dec. 4, 2024
I have tried multiple email services, but this one so far is the best customer support, and I love that it includes SMS. It integrates easily, and the features are awesome. I used to have multiple apps for various features I wanted on my website, but this one has everything. Customizing is also simple, and scheduling is easy, which is one thing I was looking for!
Thank you for the amazing feedback! 😊 We’re thrilled to hear that Omnisend is ticking all the boxes for you. Simplifying your marketing while keeping things powerful and easy is what we’re all about. We’re excited to keep supporting you every step of the way!
Dec. 4, 2024
perfect support and great app. Baka helped me a lot!
Thank you for the fantastic review! 😊 Baka’s probably smiling ear to ear knowing he could help. We’re so happy you’re loving both the app and the support!
Dec. 3, 2024
Easy to use platform and easy for startup companies to grow, thank you for helping my growing candle business www.valorharvest.com, greatly appreciated.
Thank you for the glowing review! 🌟 We’re thrilled to be part of your candle business journey. With www.valorharvest.com glowing brighter every day, we can’t wait to see what’s next for you!
Dec. 3, 2024
Easy to set up and use
Thank you for the great feedback! We’re thrilled to hear you found Omnisend easy to set up and use—making your life simpler with email & SMS marketing that’s so good, it’s boring 🥱 is exactly what we aim for!
Dec. 1, 2024
Super helpful support and quick solution from Maria!
Thanks for the awesome review! 😊 Maria will be thrilled to hear she made such a quick impact. We’re always here to help—and Maria’s definitely one of our speed champions! 🏆
Nov. 29, 2024
The Omnisend Team is amazing, always here to help 24/7. They helped us whenever we needed and provided the best answers. Thank you Team, truly PROs!
Thank you for the fantastic review! Not going to lie, we think we’re PROs too! 😎 We’re so glad to hear our team could help whenever you needed us. We’ll keep being here for you 24/7, ready to tackle anything!