Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.7
feedback
5,866
chart
#47
All reviews
Rating Breakdown
Review RSS Feed
Sept. 6, 2024
I want to thank Mariia! I had some problems with the bill but she solved it perfectly. Thank you omnisend team, they are the best!
Sept. 6, 2024
Thanks so much to Baarath for all the help we had with the issues we encountered when registering Omnisend Thank you dear Baarath , I will recommend this APP to people
Sept. 5, 2024
Omnisend has been a great pal to all the stores I have created so far and also the ones I will create in the future. It simply has all the features you would want to need, and the price is reasonably firm, unlike other competitors who might pump a little more for the same things. One thing is for sure though, I'm really happy with the chat support, which always offers me good solutions to solve my problems, plus, is available at almost any time. A special mention to Didem who assisted me in my most recent case and who convinced me to write this positive review. Thank you :)
Sept. 4, 2024
Johnny was very helpful with helping set up my DNS Setting and verifying the email super fast definitely recommend using
Sept. 4, 2024
the best customer service team. They were so patient with me when I didn't understand something. So efficient and super helpful. Would recommend Omnisend anyday :)
Sept. 4, 2024
I've used Omnisend previously, I deleted and used another app, however I am back!! Omnisend provided the BEST results for signups! I LOVE IT!! It's super easy to use and can't imagine leaving again!
Sept. 3, 2024
I love omnisend! excellent customer service and seamless integration with shopify.
Sept. 2, 2024
I was having an issue with verifying my DNS, so I contacted them by simply replying to one of their emails and Kayque quickly responded and assisted me with solving my issue. I was able to get everything up and running smoothly with no issues. I have been using omnisend for almost 4 years now and I love this company. Customer service is top tier, pricing is good and I am a satisfied client.
Sept. 2, 2024
Amazing app! Everything just works perfectly, you get access to all features on the Free Plan (<500 emails sent/month), not like many apps there that are technically free but you need to upgrade to be able to do the simplest thing. Customer support is amazing, they reply within 5-10min and their support is 5/5. Will definitely upgrade to the Paid plan once I reach the Free Plan limits. I highly recommend this app for all email marketing things
Sept. 2, 2024
Omnisend is making sales from day 1 and their support was very quick and helpful.
Aug. 31, 2024
Hello there, Thank you for the 5-star review! We're thrilled to see that you're highly satisfied with our service. If there's anything more we can do for you, or if you have any questions, please feel free to reach out. We're here to help!
Aug. 31, 2024
Customer service is prompt and thorough. I worked with Saleh who dug into my issue and helped me to resolve within a relatively short time. Tutorials are excellent as well for new users.
Hello there, Thank you for your review! We're pleased to hear that Saleh provided prompt and thorough service, helping you resolve your issue quickly. It's great to know that our tutorials are also helpful for new users. We strive to ensure a supportive experience for all our customers, and we're glad to hear that you're benefiting from our resources. If you need any further assistance or have more questions, please don't hesitate to reach out. We're here to help!
Aug. 30, 2024
Baarath and Johnny on the support team were able to help me set up what could be a very nightmareish backend domain configuration in e-mail marketing in a very smooth and quick process to my surprise. As a designer I didn't think this would be easy but so far I'm happy with the results.
Hello there, Thank you for your review! We're delighted to hear that Baarath and Johnny from our support team made the setup of your backend domain configuration smooth and straightforward. It's great that your experience as a designer has been positive and that the results have met your expectations. We're here to help make even the most complex tasks manageable, so if you have any more questions or need further assistance, don't hesitate to reach out. We're happy to support your continued success with Omnisend!
Aug. 29, 2024
5/5 stars Excellent Support and User-Friendly Platform I recently reached out to Omnisend's support team for help with modifying our sign-up form, and I'm thoroughly impressed with their service. The support representative, Baarath, was incredibly helpful and responsive. They provided a clear, detailed Loom video that perfectly addressed our issue of adding an optional phone number field to our form. What stood out: 1. Quick response time 2. Clear and concise communication 3. Practical solution (Loom video) that solved our problem immediately 4. Follow-up to ensure all our questions were answered Omnisend not only offers a powerful email marketing platform but also backs it up with top-notch customer support. The platform itself is intuitive and feature-rich, making it easy for us to create and manage our email campaigns. I highly recommend Omnisend for anyone looking for a reliable email marketing solution with excellent customer support. Thank you, Baarath and the Omnisend team, for your outstanding service!
Hello there, Thank you so much for your detailed review and the 5/5 rating! We're thrilled to hear about your positive experience with Baarath and our support team. It's wonderful to know that the video tutorial was helpful and that our response times and communication met your expectations. We're committed to providing an intuitive and powerful platform, and it's great to hear that you find it effective for your email marketing needs. We appreciate your recommendation and are here to continue supporting you in any way we can. Thank you for choosing Omnisend!
Aug. 27, 2024
Omnisend has truly made things easier for my business. Their articles are super helpful, and their customer service is quick to respond and very helpful. The platform is easy to use, especially compared to others I've tried like Klaviyo, Yotpo, and Shopify Email. As a startup, their pricing fits perfectly with my needs. It's been a relief to finally find a tool that works well for me.
Hello there, Thank you for your detailed review! We're delighted to hear that Omnisend has been a beneficial tool for your business, making things easier and providing valuable resources. It's great to know that our customer service has been responsive and helpful, and that our platform's usability and pricing align well with your startup needs. We're thrilled that Omnisend fits so well for you and look forward to continuing to support your business growth. If you have any questions or need further assistance, we're always here to help!
Aug. 27, 2024
Kayque and Deniz were super helpful!!
Hello there, Thank you for your review! We're thrilled to hear that Kayque and Deniz were able to provide you with great assistance. We're here to help whenever you need, so don't hesitate to reach out again if you have any more questions or require further support.
Aug. 27, 2024
Muy buena App, fácil y rápida, y super intuitiva
Hello there, Thank you for your review! We're delighted to hear that you find the app to be good, easy to use, fast, and intuitive. We appreciate your feedback and are here to continue providing a positive experience. If you need any further assistance, please don't hesitate to reach out. ¡Gracias por elegir Omnisend!
Aug. 27, 2024
Customer support is very helpful and fast. Dilara really helped me with any questions I had and made setting up everything very easy.
Hello there, Thank you for your review! We're glad to hear that Dilara was able to provide you with helpful and fast support, making the setup process easier for you. We're committed to continuing to offer great customer support whenever you need it. If you have any more questions or require further assistance, please don't hesitate to reach out. We're here to help!