Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.8
feedback
2,869
chart
#61
All reviews
Dec. 15, 2025
Excellent! Customer service responded very promptly, and we finally resolved the issue.
Dec. 12, 2025
Thanks for the 5-star rating. We appreciate you taking the time to share it. It helps confirm we are delivering a reliable, efficient experience that supports real results. We are glad to be part of your work and here whenever you need support.
Dec. 12, 2025
Suberb,half cost and suprass, Klayvio in user friendlyness, onboarding technical/customer service. Also push notification is an extra bonus.
Thanks for sharing this feedback. We appreciate the comparison with Klaviyo and are glad Omnisend felt more user friendly across onboarding and support, while also delivering strong value on cost. It is good to hear push notifications added practical benefits. We appreciate the trust and support your continued growth.
Dec. 11, 2025
Really easy to use, but with so many brilliant options. You are guided by the software so it feels simple and seamless - even when using it for the first time. Highly recommend.
Thanks for taking the time to leave this feedback. Ease of use paired with powerful features is exactly what we aim for, especially for first-time use. Knowing the experience felt seamless helps confirm we are supporting real performance and growth. We are here to keep things running smoothly as you scale.
Dec. 9, 2025
We appreciate the 5 stars! Great to know the platform is delivering value as you continue to grow.
Dec. 8, 2025
Support were very helpful and patient
Thank you for sharing this, we’re glad our support team was helpful and patient as you worked through things. We’re here to keep your marketing running smoothly as you grow.
Dec. 7, 2025
Emma from customer support was incredibly helpful and patient — truly outstanding! Thank you so much for all your help and for making it so easy to take screenshots and navigate to Omnisend. An amazing experience overall. Highly recommended!
Thank you for the wonderful feedback. We’re glad Emma was able to guide you through everything with clarity and patience, we’ll make sure she hears your kind words. It’s great to know the experience felt smooth and supportive as you continue building your marketing with Omnisend.
Dec. 5, 2025
So far so good! Always able to get help when I need it. The AI can help me set up most things. And if I get stuck there is always a human available to fix any problems.
Thank you for sharing your experience. We’re happy the platform feels smooth so far and that both our AI and human support are making your setup and problem-solving easier. We’re here to keep supporting your growth every step of the way.
Dec. 5, 2025
Thanks for the 5 stars, we’re excited to keep supporting your growth and making your marketing easier every step of the way.
Dec. 5, 2025
Thank you for the 5-star rating, we’re glad Omnisend is supporting your marketing as you grow.
Dec. 4, 2025
We’ve been with Omnisend for over five years now, and honestly, it’s become such a core part of how we grow. Every time I reach out to support, I feel genuinely taken care of. Karen, Mathias, and the whole team make my job feel lighter - they’re quick, thoughtful, and always full of ideas that help our growth bloom even more. I’ve tried plenty of email platforms over the years, and Omnisend is the one that lets me breathe a little easier. Segmentation, design, and analytics all just feel simple, intuitive, and stress-free in a way I didn’t know was possible.
Thank you for sharing this thoughtful reflection. We’re honored to have supported your growth for more than five years, and it’s wonderful to hear that segmentation, design, and analytics continue to feel intuitive and stress-free for your team. We’ll make sure Karen, Mathias, and the rest of our support team hear your kind words, they’re committed to helping you grow with clarity and confidence, and it’s great to know that experience shines through.
Dec. 2, 2025
Thank you for the 5-star rating — we’re glad Omnisend is supporting your marketing as you grow.
Nov. 30, 2025
Thanks for the stars — we’re here to help you scale every step of the way.
Nov. 29, 2025
Easy to navigate
Thank you for the feedback — we’re glad Omnisend feels easy to navigate and supports your marketing as you grow.
Nov. 29, 2025
I am really satisfied with the service and the app itself plus the fact that they help you with your questions for free is really great.
Thank you for the feedback. We’re glad to hear you’re satisfied with both the platform and the support — our team is always here to help you move forward with confidence as your marketing grows.
Nov. 28, 2025
Cheers for the stars — thrilled to be part of your growth toolkit.
Nov. 28, 2025
Great email and sms app! Also very easy to use.
Thank you for the great feedback — we’re glad Omnisend’s email and SMS tools feel easy to use and help support your customer communication as you grow.
Nov. 27, 2025
Had an issue with subscribers in an atypical situation. I explained to Mathias why it was happening. They were amazing in letting me know why it happened and gave me suggestions to prevent the issue from arising again. Great service!
Thank you for sharing your experience. We’re glad Mathias was able to clarify the subscriber issue and offer guidance to help prevent it moving forward. Support moments like this are important for keeping your marketing running smoothly as you grow, and we’re happy the service landed well.
Nov. 27, 2025
easy to navigate.
Thank you for the feedback — we’re glad Omnisend feels easy to navigate and supports your marketing as you grow.