All reviews

Rating Breakdown

  • 5
    89% (2,621 ratings)
  • 4
    4% (128 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (27 ratings)
  • 1
    5% (142 ratings)

Reviews with Text

  • 94% (2,749)
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5 / 5 Share

Feb. 12, 2026

I will update this after I figure everything out. But I have to say Omnisend's support team are truly incredible and that alone so far is a game change for a first time entrepreneur fake-it-till-ya-make it one-woman team. The Flow looks less intimidating that the horrenfous Shopify flow already!

Using app

--

Total reviews

4

Average rating

5.0

Developer Reply

This is awesome to hear, especially as a one-woman team getting things off the ground. When you're doing it all yourself, having support that actually helps makes all the difference. We designed everything to be approachable so you can focus on growing your business. Excited to see where you take things as you keep growing!

5 / 5 Share

Feb. 12, 2026

I just want to say that Beran was AMAZING!!!! Ironically, but fortunately I was able to speak with Beran again tonight for a different issue. And just like in the past....well, lets just say he superseded what he did the other day. Let me tell you that he was GREAT the last time, but tonight he was Super-Fabulous!!!! He was very attentive. Answered all of my questions and made sure that before we got off of the phone that my issue had been resolved. He even sent me a short video to walk me step by step for additional assistance. Thank You Again Beran....You ROCK!!!!

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

We might need to print this one out and frame it! Beran really does go above and beyond, and that video walkthrough shows how committed he is to making sure everything clicks for you. When support works this well, it frees you up to focus on what matters most, running your business. Thanks for sharing this with us!

5 / 5 Share

Feb. 11, 2026

Omnisend is very user friendly.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate that! A user-friendly experience means you spend less time figuring things out and more time driving performance. Glad it's working well for you!

5 / 5 Share

Feb. 10, 2026

Very intuitive platform. They leave up to their value prop which is quick setup and ease of use with all the neccessary functionalities needed for e-commerce. Thanks!

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for sharing this! It's exactly what we aim for: intuitive tools that work right out of the box so you can focus on growing your business instead of wrestling with setup. Excited to keep supporting your success!

5 / 5 Share

Feb. 10, 2026

GREAT EMAIL MARKETING APP

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much! Really appreciate you taking the time to share. Excited to support your email marketing success as you grow!

5 / 5 Share

Feb. 9, 2026

Great app, I really like it! Thiago was there to answer my question quickly and I really appreciate it. I also like their webinars, they are very useful and fun. The only thing that I would like to be added is sending SMS campaigns based on my subscriber's time zone instead of mine, and I hope this will be added in the near future.

Using app

4 months

Total reviews

27

Average rating

5.0

Developer Reply

We really appreciate this! Thiago and the team will be happy to know their support made a difference, and we're glad the webinars are hitting the mark for you. On the timezone SMS feature, we hear you, and our product team keeps track of requests like this as we plan what's next. Thanks for taking the time to share that with us, and we're excited to keep supporting your success!

5 / 5 Share

Feb. 9, 2026

Great tool!

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Really appreciate that! It's always rewarding to hear Omnisend is hitting the mark. Wishing you all the best as you scale your business 🚀

5 / 5 Share

Feb. 6, 2026

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5 stars! We're here whenever you need us, and we're excited to support your success.

5 / 5 Share

Feb. 6, 2026

After connecting to this provider and working with one of their agents I was able to resolve my problem within minutes. We look forward to a successful experience using this email marketing provider.

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

Minutes, not hours, that's what we aim for. 🙌 Thanks for the kind words about our support team. Excited to see what you build with your email marketing now that you're all set up!

5 / 5 Share

Feb. 5, 2026

Mathias was absolutely Phenomenal!! Patient, kind and easy to understand. I had no clue what I was doing, but Mathias kindly and patiently took me all the way to finish line. I wish I could give him a hug. LOL I hope to chat with him again, but he was truly amazing, removing my- self-doubt as he boosted my confidence, and truly got me excited for what's next! He should be commended...

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We absolutely love hearing this, and Mathias will too! He's incredible at what he does, and knowing he helped you go from uncertain to confident and excited means everything to us. You're all set now, and we're confident you'll see strong results. Thanks for trusting us to support your journey, here's to a successful launch!

5 / 5 Share

Feb. 3, 2026

We've been very happy with Omnisend. Creating email campaigns are easy and the support team, especially Eduarda, have gone above and beyond to help us with navigating the site.

Using app

Over 5 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the kind words. We’re glad Omnisend makes creating email campaigns easy and that our support team could go the extra mile to help you navigate the platform. Making things simple and dependable so you can focus on growing your business is exactly what we aim for.

5 / 5 Share

Feb. 2, 2026

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star rating. We’re happy to support your growth with reliable, easy-to-use marketing tools.

5 / 5 Share

Feb. 1, 2026

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2026

Emma audit my campaign and help me with DNS issues that were a real challenge on my end. Very good and thorough help was provided via the chat system. Thanks Emma!

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your experience. We’re glad Emma could help audit your campaign and resolve the DNS challenges, making sure everything was set up properly so you can move forward with confidence.

5 / 5 Share

Jan. 30, 2026

Using app

Over 7 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the 5-star rating. We’re glad Omnisend is supporting your marketing efforts and continued growth.

5 / 5 Share

Jan. 30, 2026

GREAT customer support. Usually, the first level chat support rep is a placeholder and doesn't know very much at all. My guy knew everything, dove right in and helped.

Store

Jaca

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the feedback. We’re happy our support team could provide knowledgeable, hands-on assistance right away.

5 / 5 Share

Jan. 30, 2026

I had some issues with DKIM & Domain and Maria helped me fix that in just seconds, literally. The support is very fast, effective and efficient.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for sharing your experience. Quick issue resolution helps remove friction and keeps your marketing moving forward with confidence.

5 / 5 Share

Jan. 29, 2026

Using app

43 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star rating. We’re glad Omnisend is supporting your marketing efforts and continued growth.

5 / 5 Share

Jan. 27, 2026

Using app

12 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2026

Very easy to use, even for a old lady like me.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the feedback. We design Omnisend so anyone can work with confidence and feel like a pro, regardless of experience. We appreciate your trust and are glad to support your continued growth.