All reviews

Rating Breakdown

  • 5
    89% (5,483 ratings)
  • 4
    5% (295 ratings)
  • 3
    1% (48 ratings)
  • 2
    1% (44 ratings)
  • 1
    4% (220 ratings)
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5 / 5 Share

April 25, 2025

Baka has been very delightful and helpful in assisting me in checking that I'm all good as I got confused after receiving the email from Omnisend that my app wasn't working well due to the banner on my webstore.

Using app

--

Total reviews

27

Average rating

4.9

5 / 5 Share

April 24, 2025

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2025

Great customer service. I had an issue, they sent me what I need to do and then also followed it up.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

April 24, 2025

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Five stars and a whole lot of gratitude from us — thank you! ⭐⭐⭐⭐⭐

5 / 5 Share

April 23, 2025

Saleh did a great job with assisting with making sure my welcome automations were set-up correctly by providing screenshots of the steps to implement.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for sharing your experience! We're happy to hear that Saleh made the setup process smooth and easy, especially with those step-by-step screenshots. It’s always our goal to make sure you feel supported and confident with every part of your automation journey. We’ll be sure to pass along the praise!

5 / 5 Share

April 23, 2025

I am doing the final touches before I launch my brand- and tbh setting up email marketing hasn't been something I've looked forward to, at all. I picked this app mostly due to the high review count, but they also had a fair pricing tier compared to other apps I looked into. So far, the set up has been really easy, esp if you take 10 minutes to watch the lessons they provide. Pretty excited that this part of the journey was set-up to go within a night.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

From “not marketing savvy” to fully set up in a night? We’d call that a win! 🙌 Thank you so much for the thoughtful review and congratulations on being so close to launching your brand! That’s such an exciting milestone, and we’re honored to be part of the journey. We know email marketing can feel overwhelming at first, so it’s great to hear that Omnisend made the setup simple and stress-free. The fact that you found value in our lessons and got everything ready in one evening? That’s exactly the kind of experience we hope to deliver. We’re thrilled you found a plan that felt fair and easy to get started with. When a tool lets you focus more on your launch and less on tech headaches, we know we’re doing something right. Wishing you a smooth and successful launch — we’ll be right here if you need us!

5 / 5 Share

April 22, 2025

Store

Solstik

Using app

5 months

Total reviews

7

Average rating

4.7

Developer Reply

We felt that 5-star energy loud and clear — thank you for the support! 🙌

5 / 5 Share

April 19, 2025

SOOOOO easy to use. I love it!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

SOOOOO happy to hear that! 😄 Thanks for the awesome review — we’re glad you’re loving the experience.

5 / 5 Share

April 19, 2025

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

You may have skipped the words, but those stars made our day. Thanks so much! 🌟

5 / 5 Share

April 18, 2025

Very helpful and not too complicated to use

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for the great feedback! We're happy to hear the platform has been easy to use and genuinely helpful. That’s exactly what we aim for — less complication, more results!

5 / 5 Share

April 18, 2025

Maria was super helpful and walked me through everything with patience and kindness and I was able to solve all of the issues that we were having. Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words! We’re thrilled to hear that Maria was able to guide you through everything with patience and care — she’s truly one of a kind. We’ll be sure to pass this along (and probably make her day in the process!). So glad everything was resolved smoothly — don’t hesitate to reach out anytime!

5 / 5 Share

April 18, 2025

Smooth process and very user friendly for newcomers and transitioners alike!

Store

INACHAR

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

Now that’s what we love to hear — smooth, simple, and friendly from the start! 😄 Thanks so much for the kind words. Whether you're just starting out or making the switch, we’re glad Omnisend made the transition an easy one!

5 / 5 Share

April 18, 2025

Service de chat très réactif ! Le chat Omnisend à parfaitement répondu à mes attentes ! Merci beaucoup pour votre aide.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Merci beaucoup pour votre retour positif! We're so happy to hear that our chat support met your expectations and was able to help quickly and effectively. Fast, helpful support is something we truly care about — thank you for taking the time to share your experience!

5 / 5 Share

April 18, 2025

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

Short on words, big on impact! Thanks for the 5-star love!

5 / 5 Share

April 18, 2025

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Five stars and no words? Still speaks volumes — thank you! ⭐⭐⭐⭐⭐

5 / 5 Share

April 17, 2025

I would recommend Omnisend as it helps gaining new customers and the possibility to offer them promotions.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

New customers + great offers = a combo we’ll never get tired of. Thanks for the kind words — we’re thrilled Omnisend is helping make it happen for you!

5 / 5 Share

April 17, 2025

Nice. Easy to use! Awesome Templates. Excellent Price.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Now that’s a review with range — short, sweet, and packed with compliments! 😄 We’re so glad you're enjoying the templates, ease of use, and price. Thanks for the kind words

5 / 5 Share

April 17, 2025

Thiago was quick to help on my discount question

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Speedy support is our thing, and Thiago nailed it! Thanks for the kind shoutout — discount dilemmas don’t stand a chance around here. 😉

5 / 5 Share

April 16, 2025

I've contacted Omnisend support many times and I've always had the best experience. Super happy with this app!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Always the best experience? Now that’s music to our ears! 🎶 We’re so glad our support team’s been there for you each time — and even happier to hear you're loving the app. Thanks a ton for sharing the love!

5 / 5 Share

April 16, 2025

Omnisend is a very good platform, convenient and has many functions. Especially their customer support service, Beran and Danyu Zhong have helped me a lot, thank you, thank you Omnisend!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Your message made our day — thank you! It’s wonderful to hear that Omnisend’s features are working well for you, and we’re especially proud to hear how helpful Beran and Danyu Zhong have been. We’ll make sure they see this (and possibly get a round of applause on our end 👏). Thank you for the double thank-you — we’re lucky to have customers like you!