All reviews

Rating Breakdown

  • 5
    90% (2,627 ratings)
  • 4
    4% (125 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (25 ratings)
  • 1
    5% (140 ratings)

Reviews with Text

  • 94% (2,745)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 31, 2026

Super responsive (and helpful) Support Team!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2026

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2026

Using app

--

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for the 5-star rating! We're thrilled to be part of your growth. Looking forward to supporting your success ahead!

5 / 5 Share

March 30, 2026

Super user friendly and great customer support.

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the kind words! We're glad the platform feels intuitive and that our support team has been helpful. When things run smoothly, you can focus on what matters most, driving growth and results for your business.

5 / 5 Share

March 30, 2026

Straight forward and team is very helpful

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for this! We keep things simple on purpose, and our team is always here to help when you need it. That combination means you can spend less time figuring things out and more time focusing on growth.

5 / 5 Share

March 30, 2026

so far easy to use

Using app

--

Total reviews

2

Average rating

4.0

Developer Reply

Great to hear it's been smooth from the start! We've designed Omnisend to be intuitive so you can get up and running quickly. Looking forward to supporting your growth as you dive deeper.

5 / 5 Share

March 30, 2026

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate the 5 stars! It's great to know Omnisend is working well for you. Here's to your continued growth and success!

5 / 5 Share

March 29, 2026

Omnisend makes creating newsletters to our audience an absolute dream. It is super user friendly, easy to understand and a lovely tool to work with.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Love hearing this! We want creating newsletters to be the easy part so you can focus on what matters most - your audience. Thanks for being with us.

5 / 5 Share

March 25, 2026

Using app

12 months

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for the 5-star rating! Glad we're helping you get results. Looking forward to supporting your success ahead.

5 / 5 Share

March 24, 2026

Just signed up a couple of months ago. The pricing is exactly what we expected it to be and there were no surprises (despite what some other reviews state). We came from another large provider and were treated like just one of 1000's of their customers. When problems started, we had nowhere to turn. We looked at 2-3 other, very large providers, but could not warrant spending nearly $1000 a month, so we turned to Omnisend. Omnisend has some great features and some that do cost extra if you decide to add them. But, they have a GREAT feature where you do not pay per email, but rather per email that you CONTACT. That alone has really driven down our costs. Overall, we have been happy, continue to learn and tweak the system and hope to keep using it for years to come.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for this! It's great to know the contact-based pricing is delivering the cost efficiency you needed. Switching from a large provider takes confidence, and we're here to make sure that decision keeps paying off as you refine and scale. Looking forward to being part of your success for years ahead.

5 / 5 Share

March 24, 2026

Using app

Over 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Really appreciate the rating! Happy to be part of your success.

5 / 5 Share

March 23, 2026

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5 stars! Looking forward to supporting your continued growth.

5 / 5 Share

March 23, 2026

Works well and I recommended to many users on shopify and other platforms as well

Using app

42 minutes

Total reviews

10

Average rating

4.3

Developer Reply

We really appreciate that! When customers like you spread the word, it helps other ecommerce teams find tools that actually work for them. Thanks for being part of our story and for trusting us with yours!

5 / 5 Share

March 23, 2026

Easy to understand and navigate

Using app

1 day

Total reviews

11

Average rating

5.0

Developer Reply

That's great to hear! A platform that's easy to work with means less time learning and more time building campaigns that perform. We appreciate you taking the time to share this!

5 / 5 Share

March 22, 2026

Lengva naudotis, net man.

Store

UGNETE

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Labai ačiū! We built Omnisend to be straightforward, so it's great to hear it clicks for you. That simplicity should help you scale without the headaches.

5 / 5 Share

March 22, 2026

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5 stars! We're glad to be part of your success and appreciate you taking the time to rate us.

5 / 5 Share

March 20, 2026

Omnisend support is next level Quick, friendly, and they know exactly what they’re doing. Makes everything so much easier!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate this! 🙌 Knowing our team could help you move faster means a lot. That kind of support should make it easier to focus on what matters most, growing your business and delivering results.

1 / 5 Share

March 19, 2026

Pricing is a Scam. They show one price here and on their website it is totally different. They tell me they bill based on the Amount of contacts not the Subscribers. I smell a RAT, stay away!!!!!!

Using app

5 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for sharing your experience. We understand why seeing different prices on Shopify and our website would feel frustrating, and we’re sorry the pricing structure did not come across clearly. The Shopify App Store shows our base starting price of $16 for the Standard plan, which applies to accounts with up to 500 contacts. Pricing scales based on the total number of contacts in your account, which is why you saw a different amount when viewing plans for your specific account audience size. Our billing is based on billable contacts, which includes both subscribers and non-subscribers. Non-subscribers are contacts who can still receive valuable automated emails like abandoned cart reminders, order confirmations, and post-purchase follow-ups through our platform. We understand this model can feel unexpected, especially if you were anticipating billing based solely on subscribers, and we appreciate you sharing that feedback with us. We're aware that the way pricing is displayed on Shopify has caused confusion, and our team is actively working on making this clearer. Your feedback is valuable to us, and we're grateful our support team had the opportunity to work with you directly to find a pricing solution that better fits your needs and business goals.

5 / 5 Share

March 19, 2026

Using app

Over 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the 5-star rating! We're here to help you perform and scale. 🚀

5 / 5 Share

March 19, 2026

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Really appreciate the 5-star rating! Looking forward to supporting your continued success.