Vermont Nut Free Chocolates review for Omnisend Email Marketing & SMS

1 / 5

Nov. 29, 2024

Bad customer service. Unreliable email sends.

Using app

Over 2 years

Total reviews

4

Average rating

2.0

Developer Reply

We’re truly sorry to hear that the support we provided fell short of your expectations. We sincerely apologize for the inconvenience caused by the slight delay in delivering your emails. We understand how critical timely communication is, and we deeply regret any impact this may have had on your campaigns. Please rest assured that the issue was resolved the same day, after a few hours. Following up on the matter, our senior support specialist reached out to offer further assistance and ensure everything was fully addressed. We are continually working to improve and will take steps to prevent such situations from occurring in the future. If you have any questions or concerns, please don’t hesitate to reach out. Your feedback is incredibly important to us, and we are committed to earning back your trust and improving your experience with Omnisend.

Omnisend Email Marketing & SMS for Shopify
Omnisend Email Marketing & SMS
4.7 star
6,016 reviews

Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores

Developer
Shopify App Store