Exxtended Image Hair Co review for Omnisend Email Marketing & SMS
March 5, 2023
I Paused my store and relaunched under an entirely different brand. The app no longer tracks all visitor activity, just selective activity of returning/ known customers. In that sense, its not helpful in antialiasing product potential or begin able to dispute if an information page(return and shipment policies)was viewed. Uninstalling and will continue to look for an app that that tracks all activity on the site
Hello there, and thank you for taking the time to tell us about your experience! We're sorry to hear that using our app left you unhappy. Therefore, We'd like to apologize for any inconvenience this may have caused you. However, I'd like to inform you that the reason for this behavior is to track visitor activity that is relevant to the customer's purchasing journey. Our new tracking and logging architecture is here to help us achieve this goal. It enables us to extract a lot more data from the browsing session and integrate it into a lot more services within our app. Please keep in mind that we track user behavior on all store pages except those that require sensitive data input. Please do not hesitate to contact us if you have any further questions! You can reach us at [email protected].
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores