VRVE review for Omnisend Email Marketing & SMS
July 12, 2023
I've tried some other email marketing tools, especially the ones that are automatically available in a Shopify account, but most of them were too hard to understand and get used to. I settled on Omnisend, since I had a professional recommendation, and it's super easy to use. Unfortunately, there are some features that cannot be customised, such as automatic response emails that are part of the system and not necessarily part of your own automations. But other than that, I have no complaints! The customer support, which is a BIG selling point to me, is fantastic! I was lucky enough to be helped by Salma, who was quick to respond and really gave me reassuring responses and helpful resources. She was honest about the point mentioned above, and I really appreciated that. I can definitely recommend this app based on convenience, ease of use, easy integration, and excellent customer support.
Howdy and thank you for the kind words about Omnisend! We're thrilled to hear you chose our platform and loved it! We're so glad our customer support, especially Salma, wowed you. We'll make sure she gets a gold star for being quick, honest, and helpful. Support is something take pride in, therefore rest assured, you'll get the same level of assistanse whenever you're in need. We apologize for the automated messages customisation limitations. This is something we'll take seriously and make sure to improve in the future. Thanks for the glowing review, it made our day. We'll keep up the good work and continue to serve you with a smile. If you need anything else, give us a shout. We're here to help and make your email marketing journey a breeze! Cheers!
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores