Erommy review for Omnisend Email Marketing & SMS

1 / 5

Nov. 20, 2023

Changed the plan and increased my tier fee automaticly but without any notification! I have paid more and they refuse to give me the refund!

Store

Erommy

Using app

Almost 3 years

Total reviews

2

Average rating

3.0

Developer Reply

Hello there! Thanks for taking the time to leave a review! We understand that changes in pricing can be unexpected, therefore we made an effort to notify our customers in advance so that they could make informed decisions regarding their subscriptions. As we can see, you were in touch with our Support team where they clarified the situation and offered their assistance. Our support representative has already reached out to you with more details on this matter. If you have any questions or need any assistance, do not hesitate to contact our Support Team, we are available 24/7 and can be reached via In-app chat or email at [email protected]. Thank you for making a difference!

Omnisend Email Marketing & SMS for Shopify
Omnisend Email Marketing & SMS
4.7 star
5,982 reviews

Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores

Developer
Shopify App Store