PureL1f3 Official review for Omnisend Email Marketing & SMS

4 / 5

Dec. 15, 2023

I've been reaching out to the Omnisend support team for help. By far, there was no response at all, not even an automated response (I thought they were the experts on this). 12.15 update: Baarath from live chat solved my problem really quickly. If you suffer from a non-response problem like me, give up emailing and talk to them on live chat.

Using app

12 days

Total reviews

2

Average rating

3.5

Developer Reply

Hello and thanks for taking the time to leave a review! We're sorry for any hassle you faced with our support, but we're thrilled to hear that Baarath swiftly sorted things out for you through live chat! We looked into it thoroughly but couldn't find any emails from the inbox you used to register your store. If you happened to use a different email, no worries! Just give our team a shout, and we'll get things sorted for you. Remember, we're here 24/7 to help. Whether it's through in-app chat or via email at [email protected], feel free to reach out if you have any questions or need assistance. Wishing you an awesome day!

Omnisend Email Marketing & SMS for Shopify
Omnisend Email Marketing & SMS
4.7 star
5,879 reviews

Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores

Developer
Shopify App Store