PhoneJunkie review for Omnisend Email Marketing & SMS
Jan. 18, 2024
ive used omnisend for years.. had to take a pause because of my illness.. just to come back and find theyve deleted EVERYTHING.. i worked over 10 years to build that list.. and they cant even show some emphaty.. dont trust this company with your lifes work. also they said theyve sent multiple warning emails.. i checked, doublechecked.. triplechecked.. no emails at all, last email is from support. so if you dont use the account for 6 months.. whatever happens.. all your hard work will be deleted. ILL NEVER COME BACK YOU RUINED MY LIFE. and not having a backup is even worse for a company like yours, that i spent a lot of money on.
Hello there! Thank you for sharing your experience with Omnisend. After reviewing our system logs, it appears that the intended notifications were indeed sent out as part of our standard process to the inbox you provided us with on May 27th, 2021, June 6th, 2021, and June 9th, 2021. We understand the frustration this might have caused and appreciate your openness in discussing the matter. We understand the immense effort and time you've invested in building your list over the past 10 years, and we genuinely regret any inconvenience this has caused. If you have additional concerns or specific issues you'd like us to address, please don't hesitate to reach out at [email protected]. We are here to assist you and are dedicated to resolving any outstanding matters to the best of our ability.
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores