Zenderservice review for Omnisend Email Marketing & SMS
Feb. 15, 2024
Would like to say something positive about the app but I have tried reaching out to multiple support people without as much as an email back. They simply never reply to any questions. Their internal investigation must have been really poor, because I have clearly reached out to omnisend on 15/12/2023 (Jordan Walden) and on 31/01/2024 via [email protected]
Hello, Thank you for taking the time to leave a review! We appreciate your feedback. After conducting an internal investigation, we couldn't locate any messages from your account. Ensuring a positive experience for our users is our top priority. To assist you promptly, could you please provide more details about the issues you encountered, along with the email address used for contacting us? For priority assistance, feel free to reach out to [email protected]. Hello, Thank you for taking the time to leave a review. We appreciate your feedback. After conducting an internal investigation, we couldn't locate any messages from your account. Ensuring a positive experience for our users is our top priority. To assist you promptly, could you please provide more details about the issues you encountered, along with the email address used for contacting us? For priority assistance, feel free to reach out to [email protected]. Your feedback is invaluable to us, and we are actively working to enhance our support services.
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores