Vshine Silk and Shine review for Omnisend Email Marketing & SMS
March 30, 2024
After using this for a while we decided to delete the app Some support team is great in understanding your questions then address them directly, most others do not have a clue - they kept sending emails asking for more information which is already provided
Hi there, We genuinely regret to learn about your recent experience. It seems some of our support team members may have missed the mark on this occasion, and that's not what we strive for. We're dedicated to ensuring a seamless experience for our users, so it's disheartening to hear we fell short. Our senior support representative has reached out to gain further insight into the issues you encountered. Please feel free to connect with them via chat. Your feedback is invaluable, and we're committed to enhancing our support process based on it. Thank you for taking the time to share your thoughts with us!
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores