fr.xega review for Omnisend Email Marketing & SMS

2 / 5

May 17, 2024

Really bad,This was the first time I saw an app that couldn't pay directly in the store. When I asked about the number of subscribers, I had already replied, but the customer service staff insisted on showing me a screenshot, as if I would lie to her, which was really disappointing.

Store

fr.xega

Using app

About 1 year

Total reviews

4

Average rating

1.8

Developer Reply

Hello there, Thank you for sharing your feedback. We apologize for the inconvenience you've experienced, particularly with the payment process and customer service interaction. Your experience is important to us, and we regret any frustration this has caused. We understand your concerns about the payment method and the handling of your subscriber information inquiry. Our team is dedicated to investigating these issues and ensuring a better experience for our users in the future. A senior representative has contacted you to address the situation in detail. Please respond to their email at your earliest convenience. We are committed to resolving this matter and improving our service.

Omnisend Email Marketing & SMS for Shopify
Omnisend Email Marketing & SMS
4.7 star
6,016 reviews

Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores

Developer
Shopify App Store