Firmabs review for Omnisend Email Marketing & SMS

5 / 5

Sept. 15, 2025

I love Omnisend! The platform is really easy to use, with a clean and intuitive interface that makes running campaigns simple. The pricing is also very fair — definitely much more affordable than Klaviyo. What I appreciate the most is the support. My customer success manager, Danyu, has been amazing. She’s professional, responsible, and always takes the time to guide me whenever I need help. She doesn’t just answer questions, she gives thoughtful advice and practical solutions that really make a difference. On top of that, she’s such a kind and approachable person, which makes working with her a great experience. With Danyu’s help, plus Omnisend’s 24/7 customer service team that always responds quickly, I feel fully supported. Omnisend isn’t just a platform — it feels like having a team that truly cares about my success.

Store

Firmabs

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing such detailed and thoughtful feedback. It’s incredibly rewarding to know that Omnisend’s ease of use, fair pricing, and dedicated support, especially from Danyu — are making a real difference for your business. We’re here to empower your growth, not complicate it. Your success is what drives us, and we’re committed to being the partner that grows with you — always responsive, always evolving, and always focused on delivering real value every step of the way.

Omnisend Email Marketing & SMS for Shopify
Omnisend Email Marketing & SMS
4.8 star
2,875 reviews

Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores

Developer
Shopify App Store