Galli Creative review for Omnisend Email Marketing & SMS
April 10, 2019
WARNING -- STAY WITH CHIMPMAIL. Here is my experience. I created a campaign and installed a mailing list. Notice: "Your account is blocked because your list is dirty". Result: Missed campaign launch date. Next-- I paid $50 to clean 5000 email addresses and run a campaign again. Result: Lowest open rate of any campaign, and highest SPAM response of any campaign I have used. Notice: "Your account is suspended due to 3% spam rate". I have successfully used Chimpmail without the same level of problems. Out of 2,000 emails only 200 were opened, and 5 were labeled as spam. Those 5 resulted in my account being suspended. I WILL NOT USE OMNISEND AGAIN -- NOR CAN I RECOMMEND THEIR PRODUCT. My suggestion -- run a parallel campaign with Chimpmail or another service to compare results -- both of open rate, bounce rate, and spam rate. Then see whether Chimpmail SUSPENDS your account for 5 labeled spam out of 2,000. I am flabbergasted.
Sincere apologies regarding the recent issues you had. We understand that other email service providers might handle spam and bounce situations differently. However, anti-spam organizations monitor us as a sender, so we need to keep an eye on campaigns that could harm your sending reputation. Segmenting your contacts based on recent purchase behavior is a solution to your issue, we provide this feature to all our users so they could successfully send their campaigns. Regarding the bounces, Yahoo has started cleaning out abandoned accounts, therefore clients like you may notice bounces increase in their reports. Once again, we apologize for the experience you had, our Customer Support Team will contact you with thorough guidance on how to successfully segment your subscribers. Customer Success Team
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores