Wicked Cushions review for Omnisend Email Marketing & SMS

2 / 5

Aug. 12, 2019

This is got to be probably the world's most limited CRM software I have ever seen. First, they do not have embedded forms, only pop ups and landing pages. Second, you need to use an app called privy to create an embedded form. Third, privy sends your contacts to a list, BUT SINCE THEY DECIDED TO FREAKING REMOVE " LISTS" , YOU CANNOT EVEN CREATE A CUSTOM LIST ANYMORE FOR YOUR CONTACTS! 4TH, they charge exactly like klaviyo for what? what functionality do you guys have that klaviyo does not have? To summarize, they have a good interface design, and THAT IS ALL. I wish I had never made the move from klaviyo to here, its worth sucking up the horrible design interface on klaviyo but at least enjoy all the functionality they have. The limits on this app are embarrassing.

Using app

Over 2 years

Total reviews

7

Average rating

4.6

Developer Reply

We are so sorry you experienced so many issues... You are right, since we moved from lists to smart segments, some of the 3rd party apps still have not updated their integrations. It took us time to hear out all our customer concerns, we have now thought of a temporary solution until the permanent fix is done. Xenia from support will reach out to you with the details. Thank you for all the feedback, we will make sure our product team is aware of it, so we could make great improvements with forms. As for the pricing, scaling with Omnisend is cheaper than with Klaviyo and we offer omnichannel experience, which lets you communicate to your customers via Facebook messenger, Push notifications, Whatsapp and more!

Omnisend Email Marketing & SMS for Shopify
Omnisend Email Marketing & SMS
4.7 star
6,016 reviews

Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores

Developer
Shopify App Store