Dip Nail Polish review for Omnisend Email Marketing & SMS

2 / 5

Nov. 11, 2020

I like Omnisend. So why am I leaving a negative review? Because I had to temporarily remove my Omnisend subscription due to a Shopify payment issue, and Omnisend deleted my entire account, flows, campaigns, after 1 month. I missed the threatening emails they sent as they went to my junk box. I'm a huge customer of theirs (I'm a $500+/month subscriber) so I guess they didn't like me leaving. I'm on Klaviyo now as a result.

Using app

11 months

Total reviews

4

Average rating

2.8

Developer Reply

We sincerely apologize your experience did not turn out great. If you have reached out to us to find a solution for you at the time of the events... To be compliant with Shopify's requirements, we have to make sure we delete all data 14-days after our app is uninstalled. We understand this process negatively affected you :( However, if you decide to give Omnisend another try now or in the future, please reach out to [email protected]. We'd be happy to talk!

Omnisend Email Marketing & SMS for Shopify
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Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores

Developer
Shopify App Store