Lash Excursion review for Omnisend Email Marketing & SMS
Dec. 10, 2019
Less than 2% of the emails as getting to my customers. They are all going to spam. Called G-Suites and my account is not blacklisted and emails that are sent through my email directly are fine but sending through Omnisend, the emails are all going to spam. Waste of money if the customer is not even seeing the email marketing. Customer support is lacking.
Hello Lash Excursion, Sorry to hear you are experiencing deliverability issues. We have checked your account thoroughly and it seems the delivery rate is low due to your contacts marking the campaign as spam or unexisting contacts. But no worries, we have a solution for you! First, you will need to review your list and remove the inactive and unexisting contacts. Then send to the engaged audience who bought or clicked your campaigns recently. You can also target your automation by using the Customer Reactivation workflow and remind your customers to buy the product again after a specific period of time. Katherine will share more details via our in-app chat!
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores