Magazin Romanesc "Hermannstadt" review for Omnisend Email Marketing & SMS
May 10, 2023
Somehow the Product picker in the new email builder does not work, now I need to manually change the links of every products in each email I send. Very disappointing ! Since 2 days I am trying to sort some issues with Omnisend not supporting Shopify Markets and wrote over their so called chat support, but the support is not there and even if is a chat support they don't answer in a timely manner. Again big disappointment !
Greetings! Thank you for taking the time and leaving your review about Omnisend! As was mentioned, for now, unfortunately, we don’t support Shopify Markets, which is definitely influencing which links will be shown in the email when a product is added. But rest assured that our Product Team is keeping current limitation in mind, and we’ll look into possible solutions. We apologize for the delay in our response to your queries and understand how frustrating this can be. Please keep in mind that our agents are handling multiple conversations at the time, therefore if it’s necessary to provide a complex workaround, it takes a couple of minutes to provide a meaningful and helpful answer. However, we appreciate your patience as we work on improving our skills! If there is anything else we can do to assist you, please don’t hesitate to reach out to us directly. We value your business and are committed to providing the best possible support to our customers.
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores