Listogrill review for Omnisend Email Marketing & SMS

Dec. 7, 2020

I am using Omnisend since several months now and I am enjoying it unfortunately not to 100%. What I enjoy: - easy to use and to setup - price seems ok What I didnt enjoy: - bad opening rates in my campaigns comparing to when I sent it directly in shopify (same user base, same kind of copy etc.) --> Omnisend 10-15% OR, Shopify 30-50% OR!!! - the currency is shown wrong (Peru) and wasnt fixed until now - the SMS supposed to cost 0.05 USD for Peru, but when I created a campaign it was not possible to meet the needed SMS lenght to only pay 0,05 USD. At the end I paid more than 3 times more for a very short SMS The worst of all, I am waiting now (and already tried to follow up) on an answer from the support related to the SMS thing and havent received any answers withing more than a week! Usually it was quite fast, so no idea what is happening right now.