ALOHAS review for Omnisend Email Marketing & SMS
Nov. 10, 2021
Have been using Omnisend for the last 3 years and the customer service/ support is not good. I have tried to cancel the account since October 25th, and they do not respond to me. Furthermore, we had a success manager who never replies to emails or does a monthly check-in as we have with other platforms. Would not recommend this platform. Run away!
Hello there! Thank you for your review! Our customer support team was able to reach out to you to help you resolve the issue you were having, and received confirmation from your side that everything runs smoothly. We hope everything works on your end, if not - please don't hesitate to reach out at [email protected] or in-app chat.
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores