Andy Cartwright review for Omnisend Email Marketing & SMS
Oct. 31, 2021
Complicated to get started, hidden integration with Shopify so it does not show in your app store like other apps. It interfered with my current set up without me approving any changes. There is no quick and easy direct help - just a knowledge base.
Hello there! Thank you for taking the time to write a review for us, we really appreciate it! We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our product. Our senior support agent has reached out to you to assist in resolving your issue. To use our app, no extra integration is required, except for installing it from Apps tab in your Shopify admin. Moreover, our free plan users are eligible to get 24/7 support via email, feel free to contact us at [email protected].
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores