Red Beauty Textiles review for Omnisend Email Marketing & SMS
March 6, 2022
The issue is changing the customer account data with no way to track the changes. This is basic. Zero stars! I added this app to test it to see if it would work for my shop. Uninstalled without incident. While I'm looking thru my customers, I see a little note "Omnisend added phone number XXXXX to this customer yesterday" There's no tag, no note, no message from Omnisend app that they're altering my customer's data. Why?
Hi there, and thank you for your review! Due to the two-way sync with Shopify, if a customer adds a phone number in Omnisend, this data is also sent to Shopify. This is why the "Omnisend added phone number" notice appears in the Shopify customer timeline. All permissions required to use the program are granted only once, at installation. All of these are detailed in our Terms of Use, which our users agree to when they create an Omnisend account. Our support representative has already contacted you to provide you with additional information on this topic. Have a wonderful day!
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores