Cafe Racer Club review for Omnisend Email Marketing & SMS
Aug. 11, 2022
Unfortunately terrible customer service. Have contacted them 5 times via email and chat with no reply. We build stores for a range of clients and need support across all of our clients email accounts. DO NOT USE - Klaviyo support is a million times more helpful. Although Klaviyo may be missing a few features we wanted for our clients, support is essential for any business and Omnisend has zero.
Hello there, and thank you for taking the time to provide feedback! We're sorry about your experience with our customer support team. We do our best to resolve issues in a timely manner, and we do take customer service very seriously. Your feedback is taken into consideration, it has been communicated to our team. Our support representative has already reached out to you with more details. Have a fantastic day!
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores