Dentmart review for Omnisend Email Marketing & SMS
Sept. 13, 2022
app team deleted my account with 3 days email notice while i still have many campaigns left , the app is not fully integrated with shopify you have to make separated omni account if you don't use it (but still using your store) they will deleted the SMS does not work max 5% will be delivered (tried 2 times) it's a rip off my reports and credit were lost
Hello there and thank you for taking the time to leave a review! We are removing accounts six months after the last login. According to our database, the last login on your store was on February 21st, and we informed you on August 21st of the possible account removal. Please note that we are sending a 14-day notice and two additional reminders about the account deletion. Simply log in to your Omnisend account, as instructed in the emails, to avoid account termination. We can see that all three emails were successfully delivered to your inbox. Also, please note that you only need a single brand in Omnisend to have complete Shopify integration; there is no need to create a separate account for it. We can see that you sent two SMS campaigns in 2021; our support representative has already reached out to you with additional information on this matter. Have a wonderful day!
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores