Woodenearrings review for Omnisend Email Marketing & SMS

1 / 5

Jan. 30, 2017

Update: i cancelled my paid plan with soundest in mid december 2016, double checked 3 times to be sure the billing was stopped and was reassured by Veronika each time that it was handled, then was still charged. i contacted them for a refund about 25 days ago and they promised it would be processed immediately, but they still haven't done it. my take: the only really good thing about this app is the product picker and auto update emails to customers, the java script and cookies they use are very aggressive and slow your page load by about 50%.. The links you make in their emails are routed through soundest, so the initial url your customers get is not your actual website. i think that they use your info for creating data that they sell, but not sure. most of the emails you send will go to the spam folder because they don't come from your address. _________ previous: there is a problem with the "from" field that causes emails sent out to go to SPAM folder. the "from" looks like this: : [email protected] on behalf of you @yourdomain.com that, my friends, is causing most of the emails you pay for the program to make and be sent GO DIRECTLY INTO THE SPAM FOLDER because they are not sent from my actual email address. They asked for an additional $59 to change that so its actually your email address. otherwise, the functionality is good, but too many cookies used for tracking your users. customer service is good, and templates are ok. nice feature that allows you to choose products from your store and insert them directly into your emails.

Using app

2 months

Total reviews

9

Average rating

1.8

Omnisend Email Marketing & SMS for Shopify
Omnisend Email Marketing & SMS
4.7 star
5,884 reviews

Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores

Developer
Shopify App Store