GirlsNight.com review for Omnisend Email Marketing & SMS

1 / 5

Dec. 10, 2022

Used this app for years and then one day my pop ups, email captures and everything else just disappeared from my site!! In fact, the app had no record of my customer data. Wrote for support but haven't received an answer or my data back! I guess maybe they did an update and forgot about their current customers! If this can get my data back and it is working again, I'd certainly appreciate it. But it's no longer a 4.8 rated app. Any app that just stops working on you and then can't even show you as an existing client, let alone get your working data back you created...isn't worth a rating.

Using app

About 5 years

Total reviews

3

Average rating

2.3

Developer Reply

Hello there, thank you for sharing your feedback with us, we appreciate it. We are really sorry for the issues you are facing, we checked your account and can see that your account, unfortunately was deleted due to inactivity (it was inactive for 6+ months). We completely understand your frustration, and our support team would be more than glad to assist you with re-creating content you had. You can reach our support team by emailing [email protected] or use in-app chat. Thank you again for your feedback and sorry for the troubles.

Omnisend Email Marketing & SMS for Shopify
Omnisend Email Marketing & SMS
4.7 star
5,881 reviews

Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores

Developer
Shopify App Store