OrderMate ‑ Delivery & Pickup
The reviews for this Shopify App are overwhelmingly positive, with users praising the app's functionality and the exceptional customer support provided by the team. Many users have highlighted the ease of use, helpful features such as date selection for deliveries, and the responsiveness of the support team in resolving any issues. Customers appreciate the app's ability to improve their delivery and pickup processes, making it a valuable tool for their businesses. However, there are a few negative reviews that mention specific feature limitations and conflicts with themes, leading to some frustration for users.
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This app doesn't work properly. A customer chooses a date for pick up and the app projects a date into the future for an estimated delivery time. It doesn't make sense.
Hi Verbena Flowers, Thank you for your feedback, and we're truly sorry for the experience. We completely understand how confusing it must be when a customer selects a pickup date but sees a different estimated delivery date, that's not how it should work. We've been serving stores like yours for almost 5 years and this matters deeply to us. This is a configuration issue that we can resolve quickly and personally for your store. We have sent you the email, please check. we'll make sure everything works perfectly for your customers. We hope to hear from you and make this right! 🌸 — Team, Delivery & Pickup: EDP
Great app with a helpful support team.
Thank you so much for your kind words! 😊 We’re glad to hear that you’re enjoying the app and had a positive experience with our support team. Your support and feedback truly mean a lot to us. If you ever need any assistance or have any suggestions, we’re always here to help. 🚀
Excelent app, great support!!
We truly appreciate your feedback! It's great to know that you're happy with both the app and the support. Thanks for being a valued user!
We have been using this app for years. Always getting good support. Highly recommended!
Thank you for your continued support and recommendation! 😊 We're thrilled to hear that you've been using our app for years and enjoying our support. If you ever need anything, we're always here to help! 🚀
Thank you for rating! ⭐⭐⭐⭐⭐ We truly appreciate your support! If you ever need any assistance, feel free to reach out. 😊🚀
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