OrderMate ‑ Delivery & Pickup
All reviews
This app doesn't work properly. A customer chooses a date for pick up and the app projects a date into the future for an estimated delivery time. It doesn't make sense.
Hi Verbena Flowers, Thank you for your feedback, and we're truly sorry for the experience. We completely understand how confusing it must be when a customer selects a pickup date but sees a different estimated delivery date, that's not how it should work. We've been serving stores like yours for almost 5 years and this matters deeply to us. This is a configuration issue that we can resolve quickly and personally for your store. We have sent you the email, please check. we'll make sure everything works perfectly for your customers. We hope to hear from you and make this right! 🌸 — Team, Delivery & Pickup: EDP
Thank you very much for taking the time to leave us rating! We truly appreciate your support and are glad you’re having a positive experience with our app. 😊
Great app with a helpful support team.
Thank you so much for your kind words! 😊 We’re glad to hear that you’re enjoying the app and had a positive experience with our support team. Your support and feedback truly mean a lot to us. If you ever need any assistance or have any suggestions, we’re always here to help. 🚀
Excelente servicio al cliente. Tuve un percance con el tema y me ayudaron enseguida. Muchas Gracias a Hritvi por su ayuda.
Thank you so much for your kind words! We’re always here to help, and it’s great to know our customer service team was able to assist you. Please don’t hesitate to reach out if you need any further assistance. We appreciate your trust in us! 🚀
Excelent app, great support!!
We truly appreciate your feedback! It's great to know that you're happy with both the app and the support. Thanks for being a valued user!
We have been using this app for years. Always getting good support. Highly recommended!
Thank you for your continued support and recommendation! 😊 We're thrilled to hear that you've been using our app for years and enjoying our support. If you ever need anything, we're always here to help! 🚀
Thank you for rating! ⭐⭐⭐⭐⭐ We truly appreciate your support! If you ever need any assistance, feel free to reach out. 😊🚀
Great app and fast support.
Thank you for your kind words! 😊 We're glad you’re enjoying the app and our support. If you ever need any help, we're always here for you! 🚀
Nice customer service by Mr. Majnu, prompt response and solved our problem immediately.
Thank you for your kind review! We're thrilled to hear that Mr. Majnu provided you with excellent customer service and promptly resolved your issue. Your satisfaction is very important to us. We look forward to assisting you again in the future!
very high quality customer service, thank you so much
Thank you for your wonderful review! We're delighted to hear that you are pleased with our customer service. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again soon!
Great support given by Ms. Hritvi . She solved our urgent issue very promptly and guided us through the new changes / updates . Great customer service.
Thank you for taking the time to share your experience! We greatly appreciate your feedback. 😊 ➝ We’re thrilled to hear that Ms. Hritvi provided exceptional support. Her prompt resolution of your urgent issue and guidance through recent changes and updates exemplify our commitment to excellent customer service. We appreciate your kind words for her!
I have used this app for several years. It works pretty well with some basic but necessary features. I use it for a floral business. Allowing customers to choose a delivery date is important and works well. The app also adds a "note" section, which is important for customers to leave a card message. I also love the date disable feature. This allows me to make certain days unavailable. I have had a few small issues, but the customer support has always resolved the issues and in a timely manner. Sometimes almost immediately.
Hello, thank you for your wonderful review and rating. ➝ We are delighted to hear that you have been using our app for several years and that it works well for your floral business. ➝ We are glad that you find our features useful and convenient, such as the delivery date, the note section, and the date disable feature. ➝ We appreciate your feedback and your loyalty as a valued customer. ➝ We are always here to help you with any issues or questions. Please feel free to contact us anytime. Thank you for choosing us.
sehr gute Übersicht und einfach zu bedienen
Hello, thank you for your positive rating. We are glad that you find our platform clear and easy to use. We are constantly working to provide you with the best experience. Please do not hesitate to contact us if you have any questions or suggestions. Thank you for choosing us.
Customer support by Hritvi was very helpful. Thank you.
Thank you for your valuable feedback on our app.
very good support, fast and successful!
Thank you very much for your valuable feedback...
Great support, handled issues quickly. Very polite and professional. Highly recommended!
Thank you for your review. Thank you writing for our support team. We're also happy that you appreciate the improvement.
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Thank you for the review......
App is easy to use. Setup is fairly configurable. The support is AMAZING. These folks know their software and are extremely responsive. Recommend.
Thank you so much for this amazing review! We're proud of our software and our team, and we're happy to hear that you found them easy to use, configurable, and responsive. We appreciate your recommendation and your trust in our service. We hope you continue to enjoy using our app and see awesome results. We're always here to help. Thanks again for your support!
very good plugin, great support. my request was processed directly after 1 day. very good plugin, great support. my request was processed directly after 1 day.
Thank you for your kind words and your 5-star rating. 😊😍 We are delighted to know that our app meets your needs and that our support team was responsive and efficient. 🎊 We value your business and look forward to serving you again. 👏🏻
Just starting using this app and needed support. Hritvi was super helpful with very clear and prompt answers to my question. Very happy with the response of the support and I was able to follow the instructions easily as well. Keep it up!
Thank you for the review! We're glad you had a great experience using our app and received clear and prompt support from Hritvi. We'll keep up the good work and continue providing excellent assistance.
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