OrderMate ‑ Delivery & Pickup
Show EDD-ETA & date picker for local delivery & store...
Rating
4.8
feedback
137
chart
#2,462
All reviews
Review RSS Feed
June 27, 2023
The service is efficient, the staff is very good and friendly, the tools are simple and convenient, and the small problems of loading are also solved patiently. It would be better if different selection dates can be given for different products.
Thank you for the 4-star review! We're glad to hear that you find our service efficient and our staff friendly. We appreciate your feedback on the simplicity and convenience of our tools. We also appreciate your patience in resolving any loading issues. If you have any further suggestions or need assistance, please feel free to reach out. Thank you for your support!
May 26, 2023
Great customer support. I thought no one would answer this late at night. The app works just fine.
Thank you for the positive review! We're delighted to hear that our customer support was great, even during late hours. We strive to be available for our customers whenever they need assistance. It's wonderful to know that the app is working fine for you. If you have any further questions or need support, please feel free to reach out. We're here to help!
April 20, 2023
While the app is usable, it lacks certain features. For example we offer multiple shipping options and only need the app to work for one method of shipping. We also need the date and time slot picking to be mandatory because otherwise customers can bypass selecting the time slot. To be able to do both, we just needed the time slot picker to have an additional option that can be picked by those who do not need to pick a time. That way everyone can only checkout once they pick a time, whether it is for those requiring the time slot or not. We tried to suggest this and a few more to the developers but for every suggestion, the answer is no, can't do. It's like they have no interest to improve the app at all. Oh well, once we find a better app we shall not be continuing with this. The two stars is for the frustration that came from trying to give you guys feedback.
Thank you for sharing your feedback. We apologize for any inconvenience you've experienced with the app's features. We understand your need for specific shipping options and the mandatory date and time slot picking. To address this issue, we have a solution for you. We can disable the "checkout" button until the customer selects the date and time. This ensures that customers cannot bypass the selection process. If you would like to implement this solution, please contact our support team at [email protected]. They will provide you with the necessary code to disable the checkout button until the date and time are chosen. Once again, we apologize for any frustration caused, and we appreciate your feedback. Please reach out to our support team, and they will assist you further.
April 15, 2023
Great app! This app helped us a lot! The support is amazing, they helped us several times. Thank you Apposonrent
Thank you for the wonderful review! We're nice to hear that our app has been great and helpful for you. We're glad that our support team has provided amazing assistance whenever you needed it. Your appreciation means a lot to us. If you have any further questions or need any more help, please feel free to reach out.
March 28, 2023
Ótimo suporte! E sempre muito rápido e atencioso. Uso o app a mais de 2 anos e sempre corresponde a expectativa
Thank you 🙏🏻 so much for taking the time to share your thoughts about the app. 🥰😍 Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.
March 7, 2023
We're using this app for a month. It's working really smooth, and if there is issue means the support team helps us to give a better solution for it. Thanks.
Thank you 🙏🏻 so much for taking the time to share your thoughts about the app. 🥰😍 Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.
March 3, 2023
Bardzo pomocna aplikacja w dostawach na wyznaczoną godzinę. Działa w 95% bez zarzutu. Brakuje mi możliwości dodania informacji o przedziale czasowym dostawy w tworzonym zamówieniu przez pracownika sklepu podczas przyjmowania zamówienia przez telefon w tzw. draft orders.
Hello, Here is the solution for how you can add delivery to the manually created orders. ➝ Please go to the Order Listing page from the app manus. ➝ Change the tab to All orders and click on the Edit button right to the order in which you want to add delivery. https://prnt.sc/LVx3qKQkSUO7 ➝ Please reach out to our support using the below email for any help regarding the app. They will help you with your all queries. [email protected]
Dec. 9, 2022
I was facing an issue with the app and with an email sent to the team, they managed to resolve it swiftly and this request of mine was attended to real fast. Appreciate the help!
Thank you for the feedback! We swiftly resolved the app issue you faced and attended to your request promptly. We appreciate your recognition and are here to help whenever needed.
March 20, 2023
This app is so great, and we have been using it since we opened our local delivery website. We had some issues, but the support team replied so fast and resolved the issues as soon as possible, which made this app even better.
Thank you very much for your review!🥰 😘
Oct. 14, 2022
Gebruik deze app nou een langere periode. Elke keer als er iets is wordt ik ook snel en correct geholpen via de chat.
Thank you very much for your review!
Sept. 6, 2022
Usamos esta aplicación para que nuestros clientes puedan agendar la fecha y hora en que necesitan recibir sus pedidos! Tiene algunos detalles q son mejorables, pero cumple
Thank you for your feedback! 😊
July 25, 2022
Our store is in HONG KONG 非常喜歡這個APP, 功能十分之好用，介面清晰，容易設定；每次找客服幫忙，客服會即時回覆，即時解決您的困難，回答很清晰，真的很喜歡，再加上APP每個月的收費非常合理，我會繼續使用。
Thank you very much for writing such a detailed review...🤩🤩🤩🤩🤩🤩🤩
Sept. 19, 2022
I am updating my review below: I have used this app for more than a year and it has been a tremendous help for us since we deliver large goods and we need customers to be home to receive them. Our clients can choose a preferred delivery date and time and I can make configurations as I please to allow more or fewer delivery slots depending on our availability of trucks and delivery teams. The support team has been really great too when I asked them for assistance with the calendar positioning. The Look and feel of the calendar itself are minimal and simple, just great for our store. This is the best app I found for delivery slot allocation. Thanks, @appsonrent team.
Thank you for writing your feedback! 😊 As of now the date picker works on the cart page only, but will make sure to fulfill your needs in our future updates.🤗
June 9, 2022
The app works very well and their customer service is quick and helpfull. They always respond quickly and handle the issue.
Thank you for your review!!! Yes the support is always there to help you😁
April 15, 2022
Helpful for our local deliveries. I am happy with this app since we started using it in our store. :)
Thank you so much for the review!! 😊
March 13, 2022
Value for money if you are looking for a simple delivery date option. Good UI. this app would be even better if they are able to set different dates for different products.
Thank you for the review! We're glad to hear that you find our app a good value for money and appreciate the good user interface. If you have any further questions or need any assistance, please feel free to reach out. Thank you for using our app and sharing your feedback!
March 2, 2022
The customer service is superb. I am using the delivery and pick up option of this app. Works perfectly for my storefront business.
Thank you so much for your feedback! We are so grateful for your kind words...
Feb. 28, 2022
Amazing App & support, love it, it great to have this app, it increases trust & helps alot with scheduling delivery
Thank you so much for your feedback! We are so grateful for your kind words...
Feb. 24, 2022
So far the customer service from the dev has been outstanding!!! I highly recommend this app and wish the dev the best of success :)
Thank you so much for your review!! 🤗💖 We are so grateful for your kind words....
Jan. 28, 2022
I like the app. but the problem is every now and then it conflicts with my theme. and my menu stops working. This time you can't even Add To Cart from product page. But when I disable the app. everything works fine. I am thinking of switching to different app.
Hello there, I am sorry to hear about that and I really apologize for the inconvenience. Can you please start a conversation with us about the issue you are facing in the app so we could resolve that and give a great experience with the app? Please use the below email address for a conversation. [email protected]