Vegan District Malaysia review for Estimated Delivery Pickup: EDP
April 20, 2023
While the app is usable, it lacks certain features. For example we offer multiple shipping options and only need the app to work for one method of shipping. We also need the date and time slot picking to be mandatory because otherwise customers can bypass selecting the time slot. To be able to do both, we just needed the time slot picker to have an additional option that can be picked by those who do not need to pick a time. That way everyone can only checkout once they pick a time, whether it is for those requiring the time slot or not. We tried to suggest this and a few more to the developers but for every suggestion, the answer is no, can't do. It's like they have no interest to improve the app at all. Oh well, once we find a better app we shall not be continuing with this. The two stars is for the frustration that came from trying to give you guys feedback.
Thank you for sharing your feedback. We apologize for any inconvenience you've experienced with the app's features. We understand your need for specific shipping options and the mandatory date and time slot picking. To address this issue, we have a solution for you. We can disable the "checkout" button until the customer selects the date and time. This ensures that customers cannot bypass the selection process. If you would like to implement this solution, please contact our support team at [email protected]. They will provide you with the necessary code to disable the checkout button until the date and time are chosen. Once again, we apologize for any frustration caused, and we appreciate your feedback. Please reach out to our support team, and they will assist you further.
Show order delivery date picker for store pickup & shipping