All reviews

Rating Breakdown

  • 5
    86% (118 ratings)
  • 4
    9% (12 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (3 ratings)
  • 1
    3% (4 ratings)

Reviews with Text

  • 99% (136)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 8, 2020

Chandni provided me with a prompt response and solution to my customization. Excellent app and customer service support. Highly recommended.

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your valuable feedback!

5 / 5 Share

Nov. 24, 2020

Customer service very quick! Helped me figure out the problem i was having through the chat feature inside the app. Thank you!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your valuable feedback!

5 / 5 Share

Oct. 23, 2020

Love the app. Love the options available in the app. And love the customer tech support even more. Keep it up!

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your valuable feedback!

5 / 5 Share

Oct. 5, 2020

Wonderful app that helps us complete our deliveries efficiently. Responsive and friendly support team. Highly Recommended.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your valuable feedback!

5 / 5 Share

Sept. 8, 2020

Useful app, that doesn't cost the earth. Support team are extremely helpful and responsive too. Would recommend.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your valuable feedback.

5 / 5 Share

Aug. 14, 2020

I had some problems installing the app, but the support answer was really quick and they help me solve my problem in no time. Great app!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your valuable feedback.

5 / 5 Share

May 9, 2022

I just upgraded my plan to include the pickup option. Got stuck for a while, however, the support guys were able to quickly resolve it and now it's better than before. Much appreciated!

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for your feedback!

5 / 5 Share

Aug. 6, 2020

Very quick response time with support with help on setting this app up. Looking forward to using this app

Using app

24 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback!

5 / 5 Share

March 12, 2021

Great app, great support, incredibly reliable where others have let some dates slip through, and also great customer service. Thank you!

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your feedback!

5 / 5 Share

Aug. 11, 2020

I am still getting to know the app but so far it is great. A special note to the tech support team who have helped me immensely with really simple problems that make all the difference to using the app !!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback!

5 / 5 Share

June 23, 2020

great lightweight app that does everything i require ... and great support, thanks very much ...

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your valuable feedback!

5 / 5 Share

June 23, 2020

I had an issue setting up the app and was connected to the support guru at 3am. He solved my issue in no time. Thank you so much for great support and the great app!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your valuable feedback!

5 / 5 Share

June 12, 2020

Coding novice here and the support team was available instantly to help me figure out where to place the code to make my cart page look the way I wanted it to. All good things so far, keep it up!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your valuable feedback!

5 / 5 Share

May 30, 2020

We use the app for local pick ups and being able to change all the wording to fit our store was perfect! Allowed us to limit people in our store at one time and manage high volume orders!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your valuable feedback!

5 / 5 Share

June 26, 2025

UPDATE: The developers continue to show 5 star support...absolutely recommended! Update: We've been using this app for FOUR years now, and it's STILL the best! The developers respond to requests in a VERY timely manner. We have many apps that we pay for...this has to be one of the top 5! It's a very simple task, but it does it perfectly! Update: We've been using this app for 3 years now, and it's still the best. We've reached out to the developer a few times over the years, and they ALWAYS respond in a timely manner. Highly recommended. Shopify is really all about the apps. The platform is great, but the apps are the ones that make everything better...and are tailorable to suit your specific needs. On Time Delivery is one of those apps. It does exactly as it promises, no glitches, and super quick to set up. And the customer service is excellent. We needed a colour change and couldn't figure it out. We used their chat function to request specific code, and they did it in less than 5 minutes.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your valuable feedback!

5 / 5 Share

May 18, 2020

Works like a charm for our site, easy to install. We had some issues where customers were able to bypass selecting a delivery date when integrating with Google Pay or Recharge, but support was able to help us really quickly via the Live Chat function. Recommended.

Using app

6 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your valuable feedback!

5 / 5 Share

May 4, 2020

Perfect for small business owners who want to automate delivery scheduling. Especially find the 'limit' to time slot function very useful. Fantastic support team and hope that these guys will continue to build out the app features.

Using app

About 2 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your feedback. :)

5 / 5 Share

April 26, 2020

Very happy with this app! It allows me to set up order limits for my time slots. The development team is really helpful and fast with their support. Thanks Manoj for your assistance!

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your valuable feedback!

5 / 5 Share

April 25, 2020

Really great app and support has been excellent! Hoping to develop a solution for drawers but so far its been very helpful to manage orders.

Using app

20 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your valuable feedback!

5 / 5 Share

April 25, 2020

This app is very useful, intuitive and the support is great. I recommend to everyone, a really good app 5 STARS!!!!!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your valuable feedback!