All reviews

Rating Breakdown

  • 5
    86% (253 ratings)
  • 4
    8% (23 ratings)
  • 3
    1% (2 ratings)
  • 2
    2% (5 ratings)
  • 1
    3% (10 ratings)
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5 / 5 Share

April 28, 2021

Quick service, They helped me with an issue setting the application. Very friendly service, I recommend this app!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your valuable feedback!

5 / 5 Share

April 28, 2021

Quick service, They helped me with an issue setting the application. Very friendly service, I can recommend this app!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your valuable feedback!

5 / 5 Share

April 23, 2021

Perfect for our booking needs. As a home-based restaurant with limited staff we needed to manage how many orders we manage at any one time. Hiral was also very helpful in adding additional code to ensure customers could not checkout without selecting a date and time for delivery with a very quick turnaround.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your valuable feedback! We really appreciate you taking the time out to share your experience with us.

5 / 5 Share

April 23, 2021

Great app and extreme fast and helpful customer support! I have over 20 shopify apps and this was the fastest support I had so far. The live chat is super cool!

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your valuable feedback! We really appreciate you taking the time out to share your experience with us.

5 / 5 Share

April 23, 2021

Really nice app and wonderful customer service. An easy way to organize your orders and have the clients happy.

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your valuable feedback! We really appreciate you taking the time out to share your experience with us.

5 / 5 Share

April 22, 2021

Super simple to use! A great option for date picker. Would love to see the option to integrate with a shipping app in the future though :)

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your valuable feedback! We really appreciate you taking the time out to share your experience with us.

5 / 5 Share

April 17, 2021

Charmy was great help and solved my problems very quickly as well. Great app & im enjoying it so far!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your valuable feedback! It was nice to help you out with your queries.

5 / 5 Share

April 16, 2021

Great service! Really speedy responses from Charmy and very informative on the app and its functionality! Would highly reccomend! Thanks fro your help Charmy!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your valuable feedback! It was our pleasure to help you out with your queries!

5 / 5 Share

April 14, 2021

While there are a few limitations in the initial set up, the customer support is super responsive and really helpful

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your valuable feedback!

5 / 5 Share

April 14, 2021

Simple and effective app. Customer support is super quick. gets the changes implemented required really fast

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your valuable feedback!

5 / 5 Share

April 13, 2021

Great app and does exactly what we need. Had an issue when using with another app but the customer support team is resolving it. Thanks!

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your valuable feedback!

5 / 5 Share

April 13, 2021

This app is indispensable to our bakery operations. We bake fresh pies based on customer's orders, so we need a tool to help us schedule the delivery. On top of the app being great, the support is fantastic! It is a pity that I can only rate this app 5 stars because I think they deserve 6!!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your valuable feedback! It was nice to help you out with your queries!

4 / 5 Share

April 13, 2021

There were some bugs – customers were able to checkout without selecting a date or time but support was quick to reply and offer solutions. :) However, even if you set a limit to the number of orders you can accept within a day or time slot, they did mention that if you've got 1 slot left and multiple customers are checking out at the same time they'll all be able to get through. We just added a buffer for that use case. Otherwise, very useful! If only they could add an order cap per location...

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thank you very much for your valuable feedback!

5 / 5 Share

April 8, 2021

Good service, fast, helpful, kind, everything you need for perfect customer service . They responded instantly when asked what issues that i faced. The app is very good made. I will recommend it.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your valuable feedback! It was nice to help you out with your queries.

4 / 5 Share

April 8, 2021

Didn't realize that this app didn't also arrange for pick-up times so we had to switch to another app - would be a nice addition. Customer service was excellent.

Using app

22 days

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for your valuable feedback!

5 / 5 Share

April 7, 2021

Good customer service. They responded instantly when asked what issues that i faced. I will recommend it to the others in the future.

Store

Cuts.Sg

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

5 / 5 Share

April 5, 2021

The app support is amazing! I needed the calendar to not appear in my shopping cart on certain products and contacted support on the matter. They responded within 24 hours and customized my shop's code to disable the calendar on products with certain tags.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

5 / 5 Share

April 2, 2021

I am using this app for my delivery date and time where people can chose when and what time they wish to receive their orders. I must say this app is providing me way more than what I expected! The customer service is a dream. You write them an email with your request, you do not just get a reply back but you get a quick reply with an amazing solution to your problem! That is called Service!!!!’ Thanks to Charmy and the team for an excellent service! Keep it up!!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate the time you took to write such a detailed review! Thank you very much! It was our pleasure to help you out with your queries!

5 / 5 Share

March 26, 2021

Great customer service so far! It's the only app I can find that offers the functionality we require.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

5 / 5 Share

March 25, 2021

the app is very friendly for beginners of shopify, i cant find anything to complain actually. worth of keep in my app sections

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.