OrderMate ‑ Delivery & Pickup

UPDATE: The developers continue to show 5 star support...absolutely recommended! Update: We've been using this app for FOUR years now, and it's STILL the best! The developers respond to requests in a VERY timely manner. We have many apps that we pay for...this has to be one of the top 5! It's a very simple task, but it does it perfectly! Update: We've been using this app for 3 years now, and it's still the best. We've reached out to the developer a few times over the years, and they ALWAYS respond in a timely manner. Highly recommended. Shopify is really all about the apps. The platform is great, but the apps are the ones that make everything better...and are tailorable to suit your specific needs. On Time Delivery is one of those apps. It does exactly as it promises, no glitches, and super quick to set up. And the customer service is excellent. We needed a colour change and couldn't figure it out. We used their chat function to request specific code, and they did it in less than 5 minutes.

Works like a charm for our site, easy to install. We had some issues where customers were able to bypass selecting a delivery date when integrating with Google Pay or Recharge, but support was able to help us really quickly via the Live Chat function. Recommended.

I wish there was an option for 0 stars. I never write any bad reviews but please read this! App: Our experience was horrible. App is so glitchy that we lost tons of sales overnight. Support: Regardless how much we wrote to their support, after initial installation assistance, nobody responded to our emergency requests... There was nothing we could have fixed on our end... We sent the app developer last request at 10 am and after not receiving any response, we deleted the app. Installation: Initial installation was intuitive only if it saved anything. We had to input translation 3 times and got deleted every-time we pressed save button and same kept happening when saving delivery hours. The app developer did it on his end and only then it got saved and worked without issues exactly 5 hours. after that, it was simply preventing customers from purchasing anything, we lost sales and the support was nowhere to be found.

Perfect for small business owners who want to automate delivery scheduling. Especially find the 'limit' to time slot function very useful. Fantastic support team and hope that these guys will continue to build out the app features.

Very happy with this app! It allows me to set up order limits for my time slots. The development team is really helpful and fast with their support. Thanks Manoj for your assistance!

Really great app and support has been excellent! Hoping to develop a solution for drawers but so far its been very helpful to manage orders.

This app is very useful, intuitive and the support is great. I recommend to everyone, a really good app 5 STARS!!!!!

I used this app to help our store, I really like how it works. We also asked to do some changes, the developer is very patient and helpful.thanks

Great customer service! I’ve had a couple of issues with a customer order not showing up because she had an apostrophe in her name and then needed to switch the location of the delivery day selector on my checkout page. Really responsive and helpful service! Would recommend!

Was very helpful in the support. Helped to solve my problems in the end. Highly recommend to users out there.

This plugin was exactly what we needed, plus it's very customizable, enabling you to change a lot of settings to meet your needs, and the SAV is quick !

perfect app for my business which allows me to manage the deliveries of orders. support is plus for this app because they are responsive about their responsibilities. I loved this app and recommend to all.

Good support! I was unable to install the app. They were proactive in helping me. They took charge of everything! The only drawback is that they don't work on weekends, but the service they provide is excellent when they're open!

Great app for what we need and the support has been fantastic. Able to customize easily. Would recommend.

this app does what i need (allow customers to select delivery timeslots), is simple to use, reasonably priced, and has excellent tech support - responsive to queries and even goes the extra mile to help out with coding stuff! 10/10!

Does what most other delivery apps can't do. Easy to install and responsive team! Can't wait for the new features!

Works exactly like it should. Any questions I have had they have been extremely prompt plus any issues I thought I had they have been straight onto. Could not recommend highly enough!!

Very fast customer support. Answered my request immediately. Wow....And the functions are just awesome. Highly recommended.

I switched from another app to this one and I'm glad I did. They solved all my problems in about 15 minutes. They offer great services and are quick to answer!

App support team response quickly.... Support team solved my issue... App is really helpful for our Website.