OrderMate ‑ Delivery & Pickup

May 9, 2022

I just upgraded my plan to include the pickup option. Got stuck for a while, however, the support guys were able to quickly resolve it and now it's better than before. Much appreciated!

Aug. 6, 2020

Very quick response time with support with help on setting this app up. Looking forward to using this app

Aug. 11, 2020

I'm very sorry to do this but I hope this is a way to solve it! I really appreciate the functions of your app but overall there is no way to use them! The section it shown app but after 2-3 seconds it disapear. I hope you can fix this or offer us a solution for a win win business partnership and have a nice collaboration! Sorry again!

March 12, 2021

Great app, great support, incredibly reliable where others have let some dates slip through, and also great customer service. Thank you!

July 16, 2020

I was excited to use this app to help limit orders per day. The problem is that it would glitch and allow customers to pick a day that was already maxed out. It would also sometimes allow them to chose a date that had already passed. I contacted customer service though shopify and 4 weeks later still there was no response from the developers.

Aug. 11, 2020

I am still getting to know the app but so far it is great. A special note to the tech support team who have helped me immensely with really simple problems that make all the difference to using the app !!

June 23, 2020

great lightweight app that does everything i require ... and great support, thanks very much ...

June 23, 2020

I had an issue setting up the app and was connected to the support guru at 3am. He solved my issue in no time. Thank you so much for great support and the great app!

June 12, 2020

Coding novice here and the support team was available instantly to help me figure out where to place the code to make my cart page look the way I wanted it to. All good things so far, keep it up!

June 3, 2020

Simple App that does what it says, Great Support and happy to recommend it. Been using it successfully for months

May 30, 2020

We use the app for local pick ups and being able to change all the wording to fit our store was perfect! Allowed us to limit people in our store at one time and manage high volume orders!

June 26, 2025

UPDATE: The developers continue to show 5 star support...absolutely recommended! Update: We've been using this app for FOUR years now, and it's STILL the best! The developers respond to requests in a VERY timely manner. We have many apps that we pay for...this has to be one of the top 5! It's a very simple task, but it does it perfectly! Update: We've been using this app for 3 years now, and it's still the best. We've reached out to the developer a few times over the years, and they ALWAYS respond in a timely manner. Highly recommended. Shopify is really all about the apps. The platform is great, but the apps are the ones that make everything better...and are tailorable to suit your specific needs. On Time Delivery is one of those apps. It does exactly as it promises, no glitches, and super quick to set up. And the customer service is excellent. We needed a colour change and couldn't figure it out. We used their chat function to request specific code, and they did it in less than 5 minutes.

May 18, 2020

Works like a charm for our site, easy to install. We had some issues where customers were able to bypass selecting a delivery date when integrating with Google Pay or Recharge, but support was able to help us really quickly via the Live Chat function. Recommended.

May 5, 2020

I wish there was an option for 0 stars. I never write any bad reviews but please read this! App: Our experience was horrible. App is so glitchy that we lost tons of sales overnight. Support: Regardless how much we wrote to their support, after initial installation assistance, nobody responded to our emergency requests... There was nothing we could have fixed on our end... We sent the app developer last request at 10 am and after not receiving any response, we deleted the app. Installation: Initial installation was intuitive only if it saved anything. We had to input translation 3 times and got deleted every-time we pressed save button and same kept happening when saving delivery hours. The app developer did it on his end and only then it got saved and worked without issues exactly 5 hours. after that, it was simply preventing customers from purchasing anything, we lost sales and the support was nowhere to be found.

May 4, 2020

Perfect for small business owners who want to automate delivery scheduling. Especially find the 'limit' to time slot function very useful. Fantastic support team and hope that these guys will continue to build out the app features.

April 26, 2020

Very happy with this app! It allows me to set up order limits for my time slots. The development team is really helpful and fast with their support. Thanks Manoj for your assistance!

April 25, 2020

Really great app and support has been excellent! Hoping to develop a solution for drawers but so far its been very helpful to manage orders.

April 25, 2020

This app is very useful, intuitive and the support is great. I recommend to everyone, a really good app 5 STARS!!!!!

April 25, 2020

I used this app to help our store, I really like how it works. We also asked to do some changes, the developer is very patient and helpful.thanks

July 21, 2020

Great customer service! I’ve had a couple of issues with a customer order not showing up because she had an apostrophe in her name and then needed to switch the location of the delivery day selector on my checkout page. Really responsive and helpful service! Would recommend!