All reviews

Rating Breakdown

  • 5
    84% (108 ratings)
  • 4
    2% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    12% (16 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 14, 2025

Our On buy representative Geetika was very helpful with assisting in to integrating our listing on to Onbuy. We have been contacting her on daily basis to assist with our listings and onbuy website, she also called us and guide us into integration.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2025

Geetika has been really helpful and quick with her responses. They are easy to reach as well. She also explains things clearly, that's why it was easy for me to use the app. Great communications and problem-solving abilities as well as efficiency and expertise has helped greatly with bringing our business to OnBuy.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2025

Excellent app and support from Geetika, we had it up and running very quickly and efficiently. I wholly recommend the app and the support

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 17, 2025

I had an excellent experience working with Geetika Grover for my OnBuy integration. They took the time to listen to my specific needs and challenges and provided ongoing support until a solution was found. Their patience, expertise, and dedication were truly impressive. I highly recommend Ced and, in particular, Geetika Grover if you need assistance with this app. Outstanding service!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 26, 2025

Seamless Integration: The setup process was relatively straightforward, and it connected my store to OnBuy without much hassle. The upload happened in a few hours with the help of their support team, and all my products went live in a couple of hours. Highly recommended. Thanks

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2025

I have recently resumed using CedCommerce for the UK market after a brief pause and am pleased to see the improvements and enhancements made since my last experience. Currently, I am utilizing CedCommerce for Obuy and Fruugo, and I appreciate the support provided by the team. Geetika and Yashwita have been particularly helpful in resolving issues related to both marketplaces. Their assistance has been invaluable in ensuring a smooth experience.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

I recently had some issues updating prices on the OnBuy Integration app. I contacted support and Geetika provided excellent support and resolved it quickly. Highly recommend!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 13, 2025

I wanted to list my Shopify products onto OnBuy but did not have time or experience using the app. I contacted support and Geetika was able to assist with extra support which was a great help. I would recommend.

Using app

27 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 13, 2025

This connector is better than some of the other connectors we use. The interface is simple and easy to read, and whenever I've encountered an issue, Geetika has always been great at providing a resolution.

Using app

About 4 years

Total reviews

5

Average rating

4.4

5 / 5 Share

Feb. 5, 2025

Great tool to use for onbuy and shopify integration,do a great job for uploading listing to onbuy store from shopify store and fetch orders from onbuy to shopify store to be processed ,Geetika Grover from cedcommerce is very helpful and help a lot to setup my account and helpful whenever i needed.highly recommended ..

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 24, 2024

Great app to list products on OnBuy, great customer service.

Store

Omnia

Using app

14 days

Total reviews

11

Average rating

4.5

5 / 5 Share

Dec. 23, 2024

very good after sales service would recommend - help is available if need be to help with the software

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

Extremely great system to help sync products in onbuy. It helps a lot to integrate the products and it is very easy to do it, once there is a problem they always have support available like Geetika to help , she is very patient and kind to help you sync the products. Really appreciate her time and assistance.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

Good communication with Geetika, she solved my problem quickly

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

We have installed CED Channels on Etsy, Amazon, Ebay and Onbuy and I must say they are all excellent. Always quick to reply and help, uploading products is straight forward once you know how to do it. The syncing of product pricing, orders and delivery tracking details works brilliantly and their support when ive had an issue is always very quick. We have a very large catalog which makes the app essential to our business.

Using app

11 months

Total reviews

4

Average rating

4.0

1 / 5 Share

July 25, 2024

Truly awful. Clunky and no-intuitive. Probably works well for a limited store with a few collections and product types. But the main reasons for a rare 1-star review from us are - [ PRICING TRAP ]. We have a LOT of SKUs but only maybe 10% of them to list on OnBuy, but this doesn't matter to the CedCommerce app. We ended up with 100 or so SKUs live but at the limit of the price plan as it insisted on cataloguing ALL SKUs. A ridiculous policy, we were NOT paying more just for the app to record unnecessary and unused product data. Looking at other reviews we see we are not alone in falling foul of this practice. - [ IGNORED AND KICKED BY SUPPORT ]. We opened a support chat on this case. The agent acknowledged what we wanted to do then went silent. After 15 minutes waiting with no response we sent a nudge "Is this something that is possible to do? Otherwise we are at our SKU limit with items not intended for the marketplace". Still no response A full 23 minutes later the agent responded "hello" then after 25 SECONDS closed the chat. It was evident that we were being ignored as the SAME agent replied to an unrelated question support ticket during this time! Rude, evasive and we could not trust this company with our business. As we can only leave one star, let's look for a positive to deserve that one star.... ...the experience led us to re-look at OnBuy integration and we quickly found another which does allow us not to include non-marketplace products in our plan, is so quick and easy to use. It's not listed in the OnBuy integrations but it uses the OnBuy API

Store

Towsure

Using app

5 months

Total reviews

12

Average rating

4.7

5 / 5 Share

June 18, 2024

Very appreciate , I am so glad I could use their app . And their customer service are so professional and full of patience,thank you

Using app

1 minute

Total reviews

2

Average rating

5.0

1 / 5 Share

March 27, 2024

TERRIBLE APP DONT INSTALL, VERY HARD TO DELETE AND UNSUBSCRIBE AND WHEN YOU CONTACT THEM FOR HELP ON HOW TO DELETE AND UNSUBSCRIBE THEY DONT ANSWER

Using app

4 months

Total reviews

5

Average rating

3.0

5 / 5 Share

Feb. 9, 2024

The app works great, one of the better marketplace integrations I have used. I had some difficulty understanding how the spreadsheet upload worked but customer service were very helpful. They respond extremely quickly and took their time to fix the issues I was facing on my behalf, as well as talking me through the process and what they had done in a meeting.

Store

JALFT

Using app

9 days

Total reviews

2

Average rating

5.0

3 / 5 Share

Dec. 19, 2023

Good service.... eventually , they did not understand the issues and would have been better and quicker if they could act like humans and telephone for chat , would have sorted the problem a lot quicker , emails / screenshots are ok for easy problems, but sometimes a chat is better. Thanks Caratech.

Using app

3 months

Total reviews

2

Average rating

4.0