All reviews

Rating Breakdown

  • 5
    83% (93 ratings)
  • 4
    3% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    13% (15 ratings)
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5 / 5 Share

Aug. 10, 2022

Very pleased with the help I got. I got quick solutions for everything and the communication was really good as well.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2022

Excellent customer service and support. App is easy to install and manage. CED Commerce team is always available to help.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

1 / 5 Share

July 27, 2022

This app is not very thought through, and support is non existent. On our own Shopify website we offer our products as singles and bundles. For Onbuy, obviously we only want to offer the singles. The app can't work this out and therefore we haven't been able to upload our products. Support is extremely slow and hasn't been able to provide a solution, except creating separate EANs for the bundles, which is just wrong. Unfortunately I can't recommend this app.

Using app

About 1 month

Total reviews

8

Average rating

2.4

5 / 5 Share

June 30, 2022

Quick response and accurate communication. Perfectly and quickly solved the problem for me! Five star reviews are a must!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 29, 2022

The onboarding team was very friendly and helpful, saving lot of time to upload the information from our Shopify platform.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2022

Quick and easy once installed - thanks for the support also on syncing existing products into the app

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 27, 2022

onBuys servers, are running slow at the moment. They are addressing the problem. The App in running fine. It's a bit fiddly but once you get the hang of it it's ok. Support is very knowledgable and helpful.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 17, 2022

Very happy so far. Have been dealing with Geetika from support and she has been excellent, answered all of my questions quickly and is very knowledgeable. We have only just started using the app but is working as promised so far.

Using app

27 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 22, 2022

It can be a little fiddly to set up but once you get the hang of it it's very easy and should look after itself after the initial templates are created. I had a few issues but the team were very helpful and very quick to sort everything out. Great service.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2022

The app works well - I was a novice but the team helped me completely. I already use their other integrations hence wanting to stick to a team I could rely on for support.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2022

Excellent service - sorted stock feed issue in a moment! Quick and very helpfull service. Tks guys!

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2022

This is an essential app if you have a shopify store and plan to sell on Onbuy - the support team are always on hand to help out if you have any issues. Big thanks for the great work :)

Using app

Almost 2 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Excellent customer service and support. They are always ready to help anytime and very swift with responses and sorting out any requirements.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2022

Excellent support and it looks like it does what it says on the tin. I now have all my listings & stock in FBA linked to Shopify & Onbuy.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

Great app, support very helpful and fast to respond. Works well with the Shopify system for sending your existing inventory to Onbuy

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 17, 2021

I am pleased with the functions of this app. It is very well managed with assistance available to me when I need it instantly.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

I really like the app, the support team is very helpful, available everytime for quick response, highly recommended app

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

Great integration with onbuy :-) excellent support team , they will help you get everything setup correctly. Keep up the great work guys

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

Great help and problem solving from Geetika and her team. The app is working great now when they fixed the issues we had.

Using app

2 months

Total reviews

15

Average rating

5.0

5 / 5 Share

Nov. 3, 2021

Summaiya and the team have been invaluable in integrating my store with OnBuy. From asking 1 question on the live chat facility, a whatsapp group was created for me with round-the-clock assistance with any query I may have and their response time is pretty much immediate. I cannot thank the team enough for their help - seriously recommend this connector to avoid the hassle of creating product listings and tracking orders externally!

Using app

About 2 months

Total reviews

2

Average rating

5.0