All reviews

Rating Breakdown

  • 5
    86% (70 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    11% (9 ratings)

Reviews with Text

  • 100% (81)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 9, 2024

The app works great, one of the better marketplace integrations I have used. I had some difficulty understanding how the spreadsheet upload worked but customer service were very helpful. They respond extremely quickly and took their time to fix the issues I was facing on my behalf, as well as talking me through the process and what they had done in a meeting.

Store

JALFT

Using app

9 days

Total reviews

2

Average rating

5.0

3 / 5 Share

Dec. 19, 2023

Good service.... eventually , they did not understand the issues and would have been better and quicker if they could act like humans and telephone for chat , would have sorted the problem a lot quicker , emails / screenshots are ok for easy problems, but sometimes a chat is better. Thanks Caratech.

Using app

3 months

Total reviews

2

Average rating

4.0

5 / 5 Share

July 19, 2023

Really good app, operates fine, and the support is fantastic. If you have any problems or aren't sure how something works, they are there to help almost immediately.

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

July 6, 2023

Great app. Support was really good and helped me set up very quickly. only issue I faced is 10000 product limit. you need to pay more to increase the limit. But overall experience was so good.

Using app

About 6 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

June 23, 2023

Great support from the CedCommerce team. They were very helpful and easy to communicate with. Thank you

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

May 3, 2023

Very helpful, although not the most straightforward process, the support is quite quick and aims to go above and beyond to sort things out.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear Organic Bargains, We at team CedCommerce are extremely thankful to you "Organic Bargains" for leaving us such a heavenly review. Client satisfaction has always been our primary goal and for that we are available 24x7 making substantial efforts to meet desires like yours. It gave us immense pleasure to hear that you are very impressed with our service. We will strive to continue on this path and all we desire from your end is to stay connected with us along these lines. Much appreciated and Regards. Team CedCommerce.

1 / 5 Share

April 20, 2023

The app never worked to me. Expended HOURS and more HOURS. If you sell refurbished / used products with different SKU and same BARCODE ! CedCommerce have some good app, but this is not one of them. This app is a NIGHTMARE !!!

Store

DaRoAn

Using app

About 1 month

Total reviews

17

Average rating

1.9

1 / 5 Share

March 10, 2023

It's been 2 months of setting up and communication is low. It's still not set up; I think Anoop has given up. I'm left in the dark without knowing how to move forward. I don't think this integration can handle stores with many skus. The 7 day trial starts straight away and not when it's live. There's no stats to justify the expense of the integration. I don't know if my products will sell on Onbuy

Using app

2 days

Total reviews

15

Average rating

4.2

5 / 5 Share

Feb. 22, 2023

Great app. Great staff and service. Everything has been super smooth till now and the staff has been very supportive. Kudos to Anoop for instant help always.

Using app

20 days

Total reviews

7

Average rating

4.4

5 / 5 Share

Feb. 20, 2023

App works really well for simple products, team is now helping me customize the app for my requirements with products with variants. Good customer service

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2023

Quick response and accurate communication. Perfectly and quickly solved the problem for me!

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

Amazing customer service on this app, really quick and helpful. A great all round app for selling on buy. Once you get the hang of it it's easy.

Using app

About 2 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

Customer service is extremely good. They are very happy and try to work with you as best they can. well done.

Using app

6 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

So far so good, seems easy enough to use. Wish there was some more information in the Help section, however, the Customer Service is fast and helpful so anything I wasn't sure about was resolved.

Store

Duronic

Using app

15 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 1, 2022

Excellent customer service and support. App is easy to install and manage. CED Commerce team is always available to help.

Using app

2 months

Total reviews

6

Average rating

4.3

1 / 5 Share

July 27, 2022

This app is not very thought through, and support is non existent. On our own Shopify website we offer our products as singles and bundles. For Onbuy, obviously we only want to offer the singles. The app can't work this out and therefore we haven't been able to upload our products. Support is extremely slow and hasn't been able to provide a solution, except creating separate EANs for the bundles, which is just wrong. Unfortunately I can't recommend this app.

Using app

26 days

Total reviews

10

Average rating

1.8

5 / 5 Share

June 30, 2022

Quick response and accurate communication. Perfectly and quickly solved the problem for me! Five star reviews are a must!

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 29, 2022

The onboarding team was very friendly and helpful, saving lot of time to upload the information from our Shopify platform.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2022

Quick and easy once installed - thanks for the support also on syncing existing products into the app

Using app

About 2 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

May 27, 2022

onBuys servers, are running slow at the moment. They are addressing the problem. The App in running fine. It's a bit fiddly but once you get the hang of it it's ok. Support is very knowledgable and helpful.

Using app

9 months

Total reviews

4

Average rating

5.0