All reviews

Rating Breakdown

  • 5
    82% (93 ratings)
  • 4
    3% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    14% (16 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 3, 2021

Summaiya and the team have been invaluable in integrating my store with OnBuy. From asking 1 question on the live chat facility, a whatsapp group was created for me with round-the-clock assistance with any query I may have and their response time is pretty much immediate. I cannot thank the team enough for their help - seriously recommend this connector to avoid the hassle of creating product listings and tracking orders externally!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

Have to use this as there's no easy alternative, support from the team has been very good. Very helpful and still working on the sync but hopefully will solve the solution of getting our items onto onbuy thanks

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

Summaiya has beeen really helpfull in helping us set everything up. We just started using the app, but until now we are really happy with how things went.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

We are new to OnBuy and we wanted a solid connection from Shopify. We use CedCommerce for Fruugo and Amazon so it was a no brainer. Easy to hook up your account and great customer service.

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 12, 2021

Without help from Geetika I would still be trying to work out how to get my products listed on Onbuy. She uploaded and profiled my items and was very efficient and friendly.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

Excellent App extremely helpful support who are always there to help you out with any issues highly recommend!

Using app

Almost 2 years

Total reviews

12

Average rating

4.8

5 / 5 Share

Oct. 7, 2021

Fast support, good communication. they help by uploading all products and so safe time of the customer. they Should Do more integrations with as many as possible marketplaces

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

Whilst it takes a little bit of configuration to get everything set-up and working well between Shopify and OnBuy, once set-up, this app does a great job of seamlessly syncing inventory and orders. I initially took the 7-day free trial but experienced some problems with configuration, but this was not a problem, they extended my trial until everything was working properly. The support is excellent. Geetika even called me to talk me through everything on the telephone and this helped me get it all sorted out. I recommend you try it out and see for yourself.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 23, 2021

They're a great help in fixing problems I wish they would do more through email than whats app. I never have a problem with Aman he is always there to fix problems and explain different things for me

Using app

Over 1 year

Total reviews

3

Average rating

5.0

4 / 5 Share

Sept. 8, 2021

A very nice basic integration app. You need to do a lot of manual work to set up profiles to take infromation from Shopify through to OnBuy but once that it's done, uploading is easy.

Using app

About 2 years

Total reviews

3

Average rating

3.3

Developer Reply

Thank you for your valuable feedback ! At CedCommerce, we work hard to meet the expectations of our clients, providing top-class services and support. We are more than happy to hear we hit the mark for you. We wish to serve you again soon. Have a great day!

5 / 5 Share

Sept. 7, 2021

We have used the app to connect with Onbuy. The app has been ok, we had to overcome some issues where we didn't have EAN/Barcodes for some items, but Geetika was extremely helpful in getting things resolved. I must say that the customer service has been very good and responses to our questions have been quick - at any time of the day we get a response which is very encouraging. I think there are things within the app that we aren't using that we could benefit from, but so far no serious issues.

Store

RueZone

Using app

About 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 24, 2021

Such an easy integration and can't stress how helpful the support team are. It makes all the difference.

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 13, 2021

The customer support is very responsive and helpful. So if you're ever stuck you can have confidence they'll get back to you super fast! Can recommend!

Using app

About 2 years

Total reviews

18

Average rating

4.6

5 / 5 Share

Aug. 8, 2021

I found the app a little confusing but the support is fantastic and I as walked through it step by step and now I'm like a pro!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2021

A great app, rich in features, and the staff is very patient. If you have any questions, they will help us answer the first time.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2021

Fantastic app and team they are always willing to help and will help you through the whole process. I have 2 other apps with this company and am very impressed with their service. Fantastic people and first class app.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 23, 2021

We are selling on many marketplaces, using many apps. This one working fantastic. But the best thing is a customer service/support. They are available 24h on chat. Quick response, they are able to replay for all my questions straight away. Fantastic. Great job. Thanks a lot.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2021

The customer service is fantastic. They have helped configure our account, map the fields and publish our products on OnBuy. Really good communication and extremely helpful. Highly recommended.

Using app

About 2 months

Total reviews

3

Average rating

4.7

1 / 5 Share

July 13, 2021

Not a good solution for selling one onbuy. Used this to connect with Onbuy, tedious on not well thought out. Better waiting for a simple normal type integration, had to abandon half way through as could see it was going to be time consuming and a nightmare. This is before i even got to listing my products on onbuy

Using app

About 20 hours

Total reviews

8

Average rating

2.5

Developer Reply

We extremely regret that you had an unsatisfactory experience with our solution (or service) and assure you that we will do everything necessary to overcome this. Best in class solutions and customer satisfaction are our priorities. Our solutions are tested and improved on a regular basis since we believe there is always a room for improvement and that will surely happen in your case as well. Let us collaborate again and get this problem solved once for all. Hoping for your cooperation.

5 / 5 Share

June 17, 2021

Delighted with the support offered, was kept updated throughout, would highly recommend for all businesses. Thank you

Using app

Over 1 year

Total reviews

1

Average rating

5.0