All reviews

Rating Breakdown

  • 5
    86% (70 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    11% (9 ratings)

Reviews with Text

  • 100% (81)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 17, 2022

Very happy so far. Have been dealing with Geetika from support and she has been excellent, answered all of my questions quickly and is very knowledgeable. We have only just started using the app but is working as promised so far.

Using app

5 days

Total reviews

7

Average rating

5.0

5 / 5 Share

April 22, 2022

It can be a little fiddly to set up but once you get the hang of it it's very easy and should look after itself after the initial templates are created. I had a few issues but the team were very helpful and very quick to sort everything out. Great service.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2022

The app works well - I was a novice but the team helped me completely. I already use their other integrations hence wanting to stick to a team I could rely on for support.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2022

Excellent service - sorted stock feed issue in a moment! Quick and very helpfull service. Tks guys!

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2022

This is an essential app if you have a shopify store and plan to sell on Onbuy - the support team are always on hand to help out if you have any issues. Big thanks for the great work :)

Using app

About 2 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

Great app, support very helpful and fast to respond. Works well with the Shopify system for sending your existing inventory to Onbuy

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 17, 2021

I am pleased with the functions of this app. It is very well managed with assistance available to me when I need it instantly.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

Great help and problem solving from Geetika and her team. The app is working great now when they fixed the issues we had.

Using app

About 1 month

Total reviews

16

Average rating

5.0

5 / 5 Share

Nov. 3, 2021

Summaiya and the team have been invaluable in integrating my store with OnBuy. From asking 1 question on the live chat facility, a whatsapp group was created for me with round-the-clock assistance with any query I may have and their response time is pretty much immediate. I cannot thank the team enough for their help - seriously recommend this connector to avoid the hassle of creating product listings and tracking orders externally!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

Have to use this as there's no easy alternative, support from the team has been very good. Very helpful and still working on the sync but hopefully will solve the solution of getting our items onto onbuy thanks

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

Excellent App extremely helpful support who are always there to help you out with any issues highly recommend!

Using app

6 months

Total reviews

15

Average rating

4.9

5 / 5 Share

Sept. 7, 2021

We have used the app to connect with Onbuy. The app has been ok, we had to overcome some issues where we didn't have EAN/Barcodes for some items, but Geetika was extremely helpful in getting things resolved. I must say that the customer service has been very good and responses to our questions have been quick - at any time of the day we get a response which is very encouraging. I think there are things within the app that we aren't using that we could benefit from, but so far no serious issues.

Store

RueZone

Using app

About 2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 24, 2021

Such an easy integration and can't stress how helpful the support team are. It makes all the difference.

Using app

27 days

Total reviews

7

Average rating

5.0

5 / 5 Share

July 14, 2021

The customer service is fantastic. They have helped configure our account, map the fields and publish our products on OnBuy. Really good communication and extremely helpful. Highly recommended.

Using app

12 days

Total reviews

3

Average rating

4.7

1 / 5 Share

July 13, 2021

Not a good solution for selling one onbuy. Used this to connect with Onbuy, tedious on not well thought out. Better waiting for a simple normal type integration, had to abandon half way through as could see it was going to be time consuming and a nightmare. This is before i even got to listing my products on onbuy

Using app

About 20 hours

Total reviews

8

Average rating

2.5

Developer Reply

We extremely regret that you had an unsatisfactory experience with our solution (or service) and assure you that we will do everything necessary to overcome this. Best in class solutions and customer satisfaction are our priorities. Our solutions are tested and improved on a regular basis since we believe there is always a room for improvement and that will surely happen in your case as well. Let us collaborate again and get this problem solved once for all. Hoping for your cooperation.

5 / 5 Share

June 17, 2021

Delighted with the support offered, was kept updated throughout, would highly recommend for all businesses. Thank you

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2021

Provided great support and help to me in uploading the products. very prompt. Would highly recommend them

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2021

I used this app to sell our products. The customer support is wonderful, always ready to help and solve any problem.

Store

DREAMON

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 26, 2021

Great onboarding process with super helpful team to make sure my product feed is working correctly. The customer support advised me how to import my products correctly, there were a couple synchornisation issues to overcome and then my products were all imported to OnBuy after a couple of days. This has saved me hours of time importing each Sku on by one and would definitely recommend.

Using app

7 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 19, 2021

Contacted them for assistance as I needed help. The team solved a problem quickly for me and was quick to respond and assist me directly through a phone call with help regarding using the application.

Using app

5 months

Total reviews

4

Average rating

4.0