All reviews

Rating Breakdown

  • 5
    86% (70 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    11% (9 ratings)

Reviews with Text

  • 100% (81)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 19, 2021

The integration team represents among the highest levels of customer service I have experienced. Information was accurate, responses to queries were turned around very fast. Answers were clear and where necessary detailed enough for us to make informed decisions quickly, minimizing the end-to-end time to process complex transactions among a number of parties.

Using app

3 months

Total reviews

5

Average rating

5.0

1 / 5 Share

May 18, 2021

The app description is misleading! Onbuy support the unlimited Skus. but the app only support 10SKUs, not the product quantity. if you category is like clothing, shoes with bulk variants, this app may only support only 200-300 listings.

Using app

2 months

Total reviews

2

Average rating

3.0

Developer Reply

We extremely regret that you had an unsatisfactory experience with our solution (or service) and assure you that we will do everything necessary to overcome this. Best in class solutions and customer satisfaction are our priorities. Our solutions are tested and improved on a regular basis since we believe there is always a room for improvement and that will surely happen in your case as well. Let us collaborate again and get this problem solved once for all. Hoping for your cooperation.

1 / 5 Share

May 11, 2021

Time wasters on board are the best mirror of this company, and the app it self. In request communicate with OnBuy regards illogical request company advisor just send you away. Shame!!!

Using app

About 3 hours

Total reviews

4

Average rating

2.0

Developer Reply

In consideration of your review we received, we have found that you seem to be distressed with the services we have dispensed to you. However, we always try to be at our level best, with the services we deliver and leave no stones unturned, yet your review is what we work for and it is justifiable. Let us collaborate again and get this problem solved once for all.

5 / 5 Share

May 11, 2021

Amazing support from the team no matter what time of the day. They really do care about making sure you are happy and that your products are uploaded correctly including remediating any issues. They are very supportive in taking recommendations and feedback for additions to the product.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 1, 2021

Very good support good app, the team setup a whatsapp group which was very helpful to resolve integration issues. Thanks

Store

ISMOD

Using app

24 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 30, 2021

CEDcommerce is the Best Shopify Development Company I encountered in my long experience. They have far best SHOPIFY APP & unique in market, however what standout apart from technical aspect is their Support & lightening fast reverts on the queries. OnBuy project dedicated Team at CEDcommerce went above and beyond in solving your issues.They are highly knowledgeable and best I worked with in the market. Guided me step by step for product Sync, configuration and walk-through the best strategy to move ahead. I am so impressed with this Ced-OnBuy team I will be sure to strongly recommend them to my friends & business around. It's rare you get such great live support these days, Makes Life easier for us. Happy to be a customer :)

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2021

Great service by Geetika was a bit confusing to start with but works perfect now, keep up the good work

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 23, 2021

Customer support from Geetika is excellent. I was struggling with the terminology and she explained it really well. Thanks!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2021

I used Cedcommerce's onbuy app and the experience has been amazing. Very help and kind. Customer services was able to give additional information and solved complex problems Easy import products from shopify to app , easy listing to onbuy. app run very smooth and custom features are amzazing to customize products from the app without changing on my shopify store. I am going to set up more store. Thanks to CedCommerce onbuy team for their efforts

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2021

Fantastic shortcut to getting hundreds of products live on OnBuy with synced inventory. Customer support was excellent, keen to help you and make the task as easy as possible. I probably would never have got round to using it, but they practically did it for me:-)

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2021

The tool is fantastic and has saved us a huge amount of time. The customer service is beyond amazing and I have had no issues ever since I started. It was easy to get started and the ongoing support is priceless. i use app to list my product to onbuy .honestly easy to list product, inventory syncing, Orders were automatically copied over to our Shopify store and completed there automatically. Very smooth and easy process. I feel much more confident about using this app moving forward. Fantastic, patient and kind customer service. thank you team cedcommerce.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2021

I used this app and found it easy to use and when I had any questions the support was excellent - thanks!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2021

I'm new to onbuy and trying to upload my products, this app seems great for the integration and makes everything so much easier! I did come across some difficulty, but the team are super responsive and have dealt with everything very quickly, helping me and fixing things for me where necessary.

Using app

24 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2021

Super easy and quick integration from Shopify to OnBuy. The CedCommerce support team are very helpful and a delight to interact with. Highly recommended, great service.

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2021

The app is just perfect, wanted to install this app to simplify feeds into multiple countries which it does and so much more! Great functions to help customise your feeds and sync our products prices and inventory perfectly, the support is super fast and helpful. Once you get used to this app after set up, everything is a breeze, this app has saved me so much time, would definitely recommend. We are extremely happy with the product and amazing support. We recommend this app to every one selling on onbuy. Thank you CED commerce for your awesome apps

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

It's a fairly straight forward process but when i have needed help then It has been expertly given very quickly by Geetika. She is very knowledgeable, friendly and helpful and has even been helping me at 1am (her time) I have only just set up and still wait to see how the system works in the real world once sales start coming in and affecting inventory levels but so far I am impressed by the system and the very helpful support. Thank you.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 13, 2021

Amazing customer care is done by Geetika, thank you so much to look after my onbuy store, you really have a gem, the app it's self so easy that anyone can integrate the items, fast pushing to the market and the results are really promising, keep it up and you really an asset the Cedcommerce, Will do more business with Cedcommerce in Future

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 5, 2021

Used the app to upload my products to OnBuy. I'm not very technical so was really pleased with their responsive and helpful customer service

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2020

Fantastic app and team they are always willing to help and will help you through the whole process. I have 2 other apps with this company and am very impressed with their service. Fantastic people and first class app.

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

Dear Plant by Post We at team CedCommerce are extremely thankful to you, Plants by Post, for leaving us such a heavenly review. Client satisfaction has always been our primary goal and for that we are available 24x7 making substantial efforts to meet desires like yours. It gave us immense pleasure to hear that you are very impressed with our service. We will strive to continue on this path and all we desire from your end is to stay connected with us along these lines. Much appreciated and Regards. Team CedCommerce.

5 / 5 Share

Oct. 6, 2020

This app is great, the team assisted me with all my questions. I know the app is new, so it was a little bit confusing for me in the beginning but with the help of a ced rep, all my questions and concerns were answered. My products were able to be listed within a few days of installation. The ced team helped me in creating the proper profiles and choosing the correct categories for my products. They would even skype and Whatsapp with me to provide better assistance. As with all my ced apps the ced team is always responsive and ready to help me. Now I don't have to worry about over selling my products. Thank you for another great app CED!

Using app

13 minutes

Total reviews

13

Average rating

4.4

Developer Reply

Greetings from CedCommerce! Your words mean a lot to us.Thank you for your appreciation. We know the complexities of the big marketplaces. Still, we keep trying to provide you with maximum optimized & automatic features to don't need to spend hours setting up your business on the OnBuy marketplace. It easily integrates your Shopify store with your OnBuy account so that your products get listed quickly on OnBuy. We put customer satisfaction as our priority and our support team is there to help you 24*7. Thanks & best regards Team CedCommerce