All reviews

Rating Breakdown

  • 5
    82% (93 ratings)
  • 4
    3% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    14% (16 ratings)
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5 / 5 Share

March 30, 2021

Great customer support, always happy to help you with how to use the app. The app itself can be difficult to work out at first but once you get used to it, it's great and a massive time-saver.

Using app

3 months

Total reviews

6

Average rating

4.7

1 / 5 Share

April 20, 2022

We used this for months and when we do have issues it been sorted had PC issues and had to reinstall app and will can not log in so we contacted customer service and had no answer from them. so we have now cancelled it

Using app

About 1 year

Total reviews

6

Average rating

3.7

5 / 5 Share

March 26, 2021

Installed and struggled to get our products to import, however the support team are amazing and super helpful. They are accessible on Whatsapp and even chased us to get our integration working. This top support has meant we are now fully integrated and super happy. Thank you

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2021

Good and useful app. Works well. Support is always keen to help with any questions and only one click away via whatapp.

Using app

Almost 2 years

Total reviews

16

Average rating

4.9

5 / 5 Share

March 23, 2021

Customer support from Geetika is excellent. I was struggling with the terminology and she explained it really well. Thanks!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2021

I used Cedcommerce's onbuy app and the experience has been amazing. Very help and kind. Customer services was able to give additional information and solved complex problems Easy import products from shopify to app , easy listing to onbuy. app run very smooth and custom features are amzazing to customize products from the app without changing on my shopify store. I am going to set up more store. Thanks to CedCommerce onbuy team for their efforts

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2021

Womens-Clothing.us Very useful App. Great support from Geetika. Looking forward to listing all my products this week, and seeing how it goes now.

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 16, 2021

The app is just perfect, wanted to install this app to simplify feeds into multiple countries which it does and so much more! Great functions to help customise your feeds and sync our products prices and inventory perfectly, the support is super fast and helpful. Once you get used to this app after set up, everything is a breeze, this app has saved me so much time, would definitely recommend. We are extremely happy with the product and amazing support. We recommend this app to every one selling on onbuy. Thank you CED commerce for your awesome apps

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2021

I wanted to get my business onboarded on OnBuy. But, it was easier said than done in the beginning. The reason being me working alone on the project with no assistance from anyone. However, CedCommerce came to my assistance in the nick of time. And I gotta say they’ve got good support folks that’ll help you out in case of any trouble. Furthermore, the features of their Shopify app turned out to be more robust than I thought. There’s this smoothness in the transaction process through their app that syncs orders directly to my Shopify store. The price and inventory syncing are great as well.

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 16, 2021

Fantastic shortcut to getting hundreds of products live on OnBuy with synced inventory. Customer support was excellent, keen to help you and make the task as easy as possible. I probably would never have got round to using it, but they practically did it for me:-)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2021

The tool is fantastic and has saved us a huge amount of time. The customer service is beyond amazing and I have had no issues ever since I started. It was easy to get started and the ongoing support is priceless. i use app to list my product to onbuy .honestly easy to list product, inventory syncing, Orders were automatically copied over to our Shopify store and completed there automatically. Very smooth and easy process. I feel much more confident about using this app moving forward. Fantastic, patient and kind customer service. thank you team cedcommerce.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2021

I am quite convinced with the Onbuy app and service provided by CEDCommerce. This app just made the entire product upload process so much easier! I did come across some difficulty, but the support team are SUPER RESPONSIVE. One thing I really appreciate is that every time I have reached out to them with my concerns, they assisted me untill it got resolved with instant replies. This app proved to be quite efficient as it saved me so much time, by cutting down most of the tiresome manual process. I WOULD HIGHLY RECOMMEND this app to anybody who is looking for simplified and effortless selling on OnBuy.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2021

So far so good requires a little technical know-how as onbuy is not as straight forward, but customer support was fast and concise.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2021

I used this app and found it easy to use and when I had any questions the support was excellent - thanks!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2021

I'm new to onbuy and trying to upload my products, this app seems great for the integration and makes everything so much easier! I did come across some difficulty, but the team are super responsive and have dealt with everything very quickly, helping me and fixing things for me where necessary.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2021

Super easy and quick integration from Shopify to OnBuy. The CedCommerce support team are very helpful and a delight to interact with. Highly recommended, great service.

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2021

The app is just perfect, wanted to install this app to simplify feeds into multiple countries which it does and so much more! Great functions to help customise your feeds and sync our products prices and inventory perfectly, the support is super fast and helpful. Once you get used to this app after set up, everything is a breeze, this app has saved me so much time, would definitely recommend. We are extremely happy with the product and amazing support. We recommend this app to every one selling on onbuy. Thank you CED commerce for your awesome apps

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2021

Great app easy to use, with excellent customer service when things go wrong. easy to manage orders and stock within the app

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

Best support ever! the guys are very fast to solve the problems and the app does is work properly !

Store

Expital

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

It's a fairly straight forward process but when i have needed help then It has been expertly given very quickly by Geetika. She is very knowledgeable, friendly and helpful and has even been helping me at 1am (her time) I have only just set up and still wait to see how the system works in the real world once sales start coming in and affecting inventory levels but so far I am impressed by the system and the very helpful support. Thank you.

Using app

22 days

Total reviews

2

Average rating

5.0