Social Login by DevCloud
Automatic login and signup integration with social networks!
Rating
4.4
feedback
326
chart
#5,092
All reviews
Rating Breakdown
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March 1, 2024
Despite successful image verification, our users are repeatedly prompted to verify, resulting in a flood of complaints. Support has been completely unresponsive. Customers who fail image verification are likely to lose their willingness to purchase. This is a terrible app.
Hi there, We replied to your email about this problem, the "image verification" is the captcha provided by Shopify which is not part of our app and is active by default in all shops. We sent instructions about how to disable it in Shopify. Here you have the instructions again: https://help.shopify.com/en/manual/online-store/setting-up/preferences#google-recaptcha-on-login-create-account-and-password-recovery-pages Let us know any question, Happy to help
Feb. 14, 2024
Very hard to cancel. Nothing about delete or cancel in their FAQ, big pain.
Hi there, Thanks for using our app, we have a section in our FAQ for the uninstall process, you can check it out here: https://oneclicksociallogin.devcloudsoftware.com/index/faq/#uninstall Let us know any question about our app, Thanks
Feb. 9, 2024
Nice support. great app!
Thanks so much for your review! Anything we can help with just contact us!
Jan. 12, 2024
The app is hard to use, no one replies to emails, and even the syndication module changes synchronously for each independent site, which bothers me when I run a small language independent site!
Hi there, Our app works automatically using the app blocks integration, there was an error in your store re-using the same integration code in different stores (maybe due to a theme code reuse). We apologise about the delay on your ticket, you received multiple responses to your support case trying to find the cause of issue.
Nov. 7, 2023
The app was easy. The approval part for Google was a bit difficult. Make sure to check the box to use the official branding of google for the button you place on your store. The conversion from password accounts to google accounts is a bit kludgey. You need to know your store password to attach the account to your Google or Facebook account. this is probably a good safety feature so that someone doesn't take over your account, but since the email is used and authenticated by Google or Facebook, the Google or Facebook authentication is stronger than your store password. If someone created an account with your email address, then pressing forgot password allows you to change it, so is this step really necessary? When switching from store password to Google or Facebook auth the store password is meaningless and isn't really necessary. Also the time it takes to show up on the page is a bit slow. It would be better to show up immediately but greyed out until the buttons are ready, so that you know they are an option before you type in your password. Overall this was an easy application to add and set up. It works great so 5 stars.
Hi there, Thanks for the detailed review, we just contacted you by email (can contact us at [email protected]) to work on the detailed points and make sure we accomplish your perfect integration. Thanks again for your feedback!
Aug. 25, 2023
Loved the app and support from the team. Works as expected. Kudos to the team, hope that they keep on further improving the product.
July 16, 2023
Why is our Log in not showing oneclicksociallogin?Can you help me to see?？？？？？？ https://mallshock.com/
Hello, Upon reviewing your website, we've observed that the New Customer Accounts login flow page is currently active. Unfortunately, our app isn't compatible with this setup, as it restricts integration with other third-party applications. We understand that the limitation you mentioned is rooted in Shopify's functionality, and it's beyond our control to modify. However, we kindly request your consideration in enabling the old customer account flow through your store settings. This adjustment will help us overcome the compatibility issue. For further information regarding this matter, please don't hesitate to reach out to us at [email protected]. Thank you
Oct. 20, 2022
Enable Login Popup is very expensive $40++. Other apps are the same function at $1.99. So, I move to other apps and reduced costs $1 a month.
Greetings, Our sincerest apologies for the inconvenience you've encountered. To clarify, our app plans begins at $2.99. Regarding the social login popup feature (pro plan), the accurate cost is $9.99, not $49.99 as mistakenly displayed in the app banner. It's important to note that no customer utilizing the social login feature has been charged beyond $9.99. We'd like to extend our gratitude for your understanding by offering you an extended free trial. Let's connect via email to facilitate this process. Thank you for your patience and consideration. Warm regards
Oct. 9, 2022
I'm not able to log in with any of the social accounts which all are available to Shopify customers. Earlier it asked for the current password for the Shopify customer account, but now even if I entered the correct password, it's showing an invalid credential. If the social login is new, the account is created but it's asking me to enter the password in redirected URL page, how can I enter the password without knowing the password? No Support from the App Developers.
We sincerely apologize for the inconvenience you've experienced. I'm pleased to inform you that we have successfully resolved the issue. If you decide to reinstall the account, kindly inform us. To express our regret and appreciation for your patience, we would like to extend to you a complimentary trial period as a gesture of goodwill. Thanks!
July 13, 2022
Be careful when installing this app. Your customers login information is stored through the app and not through Shopify. After installing this app, all of our current customers were forced to reset the password and their data was stored on the app. Even after resetting their passwords, every time they try to login it would give them an error. Be very careful when installing this app because the security of your customers data will be in the hands of the app developers.
We are sorry about your experience with our app. As the FAQ section says, if the customer already exists in your store, they need to provide the password to confirm that the existing account belongs to them (just once). In case your store don't support multipass feature (avaialble for Shopify Plus stores), our app needs to keeps track of the credentials of the user which are hashed and secured (this is the credentials to access the shopify store, not the social network). Please let me know any question or help needed. Best regards
April 22, 2022
Cannot login 'One Click Login Admin' even I typed my shop url. Please fix the issue. I am still paying for this app.
Hi there, we are really sorry about this issue, can you contact us describing the issue in detail? Did you try clearing browser cache? We just tested your store dashboard and it works with no problems.
Feb. 17, 2022
I found this app easy to use, however a little complicated on removing the one click logo thingy. I would recommend it, as it automatically adds a bucket load of contacts to your subscription list.
Jan. 25, 2022
good stable app with good service in reasonable price. tightly recommended. we tried other social log-in app before which cause a lot spam members, but this app is working fine.
Nov. 6, 2021
how to cancel the subscription service ? i do cancel the service but why still have this recurring charge on my shopify account ?
We are really sorry about this issue. The subscription is cancelled automatically by Shopify just uninstalling the app from the Apps section in your dashboard. Let us know if you still have problems on this.
Sept. 19, 2021
I used this app for about 6 months than randomly a popup appear on my website saying "NOT SECURE" DANGER. I have no idea how long this popup was up but it likely cost me thousands. I uninstalled the app and this did not remove the popup. I than found the code calling the popup and removed it. I now have a error appearing on my live website sating " Liquid error: Could not find asset snippets/social-login.liquid " and reached out to support to get it removed but no response have been received. I do not recommend this app to anyone.
Hello! We are very sorry about this. It was an issue with expired SSL certificates that was solved in just 2 hours. No insecure popup should be showing after that. We already contacted you by email. Please let me know if you get it. We are able to compensate the problems caused. Thanks!
Sept. 15, 2021
Unable to log in through social accounts, the webpage shows Accessed UPL is a security risk, and one part of our website is blocked
Hi! Sorry about this. We had an issue with our SSL certificates that expired today. They are renewed so the site is up and running again. Thanks!