OneLoyalty: Loyalty & Rewards for Shopify

OneLoyalty: Loyalty & Rewards

OneLoyalty: Referrals & Loyalty Program

Rating

4.8

feedback

102

Reviews

chart

#619

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    33%
  • Less than a month
    27%
  • Less than a year
    27%
  • More than a year
    0%

Reviews Summary

The reviews for the OneLoyalty app on Shopify are overwhelmingly positive, with users praising the app's ease of use, customer service, and features. Many users highlighted the helpful and responsive customer support team, mentioning specific team members like Ellie, Rosie, and Dante who provided excellent assistance. Users appreciated the app's ability to set up loyalty programs, rewards, and discounts easily. However, there were a few negative reviews mentioning concerns about pricing changes and feature restrictions that affected some users' experience with the app. Overall, the app seems to be popular among ecommerce merchants for its user-friendly interface and helpful support team.

Highlights

Positive customer service experience and support from team members like Ellie, Rosie, and Dante
Ease of use and setup for loyalty programs and rewards
Positive feedback on the app's features and customization options
Concerns about pricing changes and feature restrictions affecting some users' experience
Overall popularity among ecommerce merchants for its user-friendly interface and helpful support team

Rating Breakdown

  • 5
    94% (96 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 18, 2024

This app works perfectly for my website, and the customer service is amazing.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Emily was very helpful and walked me through the steps to set this up. I'm excited for my customers to use this online and in store!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Crystals & Coffee store admin, Here's Emily from the OneLoyalty team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty. Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Emily OneLoyalty by OneCommerce

5 / 5 Share

Nov. 12, 2024

Hoje fui atendendia pela Ellie e sua simpatia e cordialidade realmente me surpreendeu , tirou todas minhas duvidas e me deu sugestoes de melhorias simplismente amei o app e atendimento. Parabens Estou no plano gratuito por enquanto e ja vi clientes aproveitanto os pontos. fiquei muito feliz.

Using app

3 months

Total reviews

8

Average rating

5.0

Developer Reply

Olá, administrador da loja CRAVO ROSE, Aqui está Ellie da equipe OneLoyalty. Muito obrigada pela sua avaliação generosa. Além disso, para tornar sua experiência melhor, continuaremos aprimorando nossos serviços para valiosos usuários OneLoyalty como você. Obrigada pelas palavras amorosas que você compartilhou e obrigada por ser a melhor parte do OneLoyalty. Além disso, recomendo fortemente que você confira nosso blog para as últimas notícias não apenas sobre o OneLoyalty, mas também sobre outros aplicativos OneCommerce - uma plataforma de solução de comércio eletrônico líder, mais do que isso em https://onecommerce.io/blog/ Se você tiver mais alguma dúvida, sinta-se à vontade para entrar em contato conosco pelo nosso chat ao vivo ou envie um e-mail para [email protected] Atenciosamente, Ellie OneLoyalty by OneCommerce

5 / 5 Share

Nov. 12, 2024

I am happy with this app. professional group!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Tanjusha store admin, Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty. Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Rosie OneLoyalty by OneCommerce

5 / 5 Share

Nov. 7, 2024

While some of the recent price changes and feature restrictions were inconvenient for our planning, communication regarding this issue and support in some solutions were great and much appreciated.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Pet Friendly's PH store admin, Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty. Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Rosie OneLoyalty by OneCommerce

All reviews

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