Rating

4.8

feedback

135

Reviews

chart

#1,384

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    16%
  • Less than a day
    35%
  • Less than a month
    25%
  • Less than a year
    22%
  • More than a year
    0%

Reviews Summary

The reviews for the OneLoyalty app are overwhelmingly positive, with users praising the excellent customer service and ease of use. Many customers highlighted the helpfulness of the support team, mentioning specific representatives like Rosie, Emily, and Ellie who provided quick and professional assistance. Users appreciated the flexibility of the loyalty program, customizable dashboard, and budget-friendly pricing, making it suitable for businesses of all sizes. However, there were a few negative reviews regarding unexpected pricing changes and feature restrictions that some users found inconvenient and disappointing.

Highlights

Positive customer service and support
Ease of use and flexibility
Budget-friendly pricing
Unexpected pricing changes and feature restrictions

Rating Breakdown

  • 5
    93% (126 ratings)
  • 4
    1% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    3% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 17, 2025

Thanks a lot for Rosie from OneLoyalty Team, she had been very kind, helpful and professional answering my inquiries regarding using the app, and suggesting clear and useful functions, thank you!

Store

Munilu

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2025

Vielen Dank an Lillah, sie hat mir sehr freundlich, schnell und komptetent Auskunft erteilt. ;-))

Store

stiXXie

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2025

Great Service! Always there to help! 5 star

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2025

有些设置可以更灵活,比如显示框大小,形状

Using app

8 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 28, 2025

Miley was really helpful and we look forward to using our App. Thanks!

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Rosarte Chocolaterie & Bakery store admin, Here's Miley from the OneLoyalty team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty. Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io. Regards, Miley OneLoyalty by OneCommerce

All reviews

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