Black Lava Vape Perú review for OneLoyalty: Loyalty & Rewards
Dec. 10, 2024
This app works pretty well. However, they recently started charging for features that were free even after I had already set them up. I don't mind paying for a service, but I had already set up these features only to find that they no longer work unless I pay for them. I am looking for an alternative.
Hi Black Lava Vape Perú store admin, This is Rosie from the OneLoyalty team. Thank you for taking the time to share your feedback about our app. I sincerely apologize for any inconvenience you’ve experienced while using our services. I understand your concerns about the recent changes to certain features. Please know that we’ve been trying to reach out to you via email and other platforms to address your concerns and understand the specific features you’re referring to in more detail. However, we haven’t received a response yet. We truly value your input and are committed to finding a solution that works for you. At your convenience, please review the email we’ve sent and let us know how we can assist further. We’re here to ensure you have the best experience possible. If you have any additional questions or need further assistance, please don’t hesitate to reach out to us via live chat or our email: [email protected]. Best regards, Rosie OneLoyalty by OneCommerce
