OneMobile ‑ Mobile App Builder
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Great app and excellent support from the OneMobile team. The setup process was smooth, and the team was helpful, responsive, and professional throughout. Highly recommended!
Rosie, has been a big help. She has took me step by though the setup process. She has helped me so much, I am so thankful.
Absolutely great experience! From communication to workflow the best team I’ve worked with!
App is super easy to use, and Rean was extremely helpful with deployment 5/5.
App has consistent issues. Over priced and consistent billing issues.
Hello Ohhseauxcute, My name is Joe - Customer Success Executive from OneMobile Team. First of all, I'm very sorry about issue that you had with the billing issue. Now let me straight to the main points in your case: - You actually activated the BrandUp plan on November 12/2025, at this point, the price of this plan is $299 per month. At that time we also offered a DISCOUNT code so that you can apply at $99 per month only (old plan's price). And you did apply the code that we offered. - However per deeper investigation, we also found that there was a glitch in the code: it was only used for the first month, but not for the 2 consecutive months. Thereby this has caused a loss of your supposed benefits for the Promotion Program we offered for Legacy Users. --> Here's our solution: We'd like to offer you a discount on the loss of the discount for the 2 months. Besides the billing issue, we would more than welcome to have you back onboard with OneMobile, plus an advice that you should choose the ScaleUp plan from now on (as it seems to match with your business scale and strategy). Plus if you have further issues with the billing, I will be joining to support you ASAP. Are there any other requests beyond the billing issue? Please let me know. Joe - OneMobile.
Great app with a smooth user experience and useful features. The OneMobile team was very responsive and helped resolve my issue quickly.
Outstanding support — fast, precise, and highly responsive. The team works with great respect and dedication, always making their best effort to move the project forward efficiently. Truly professional and reliable service.
The support is very fast and reliable. Rean from the OneMobile Team is helping me a lot and i would recommend this app to anyone.
Rosie from OneMobile Team has been extremely helpful and professional in guiding us through the app submission process. This is our first ever APP and we hope to have a smooth launch in a week or so :)
Everything is good! We recommeded but do not have IPAD responsive, if you do not need it, this app is perfect and easy!
The idea of pulling all design elements directly from the Shopify store is brilliant and very easy to work with. Unfortunately, everything beyond that seems to come with extra charges. Our Instagram feed didn’t load, so we tried to simply delete the block — but even removing a non-functional block required an additional paid upgrade. This was a waste of time and honestly very disappointing. It could be a great app, but the constant upselling and paywalls make it feel like pure money-grabbing.
Hi Billy loves Audrey™'s representative, Here is Joe from the OneMobile team. First of all, thank you for your feedback. We’re truly sorry to hear about your experience and understand how frustrating that situation must have felt. We’ve carefully reviewed your case regarding the Instagram Feed block. The issue was not that the app required an upgrade in order to remove the Instagram Feed block. After the block was removed, the system requested an upgrade because there were still other blocks/elements in your app that are available only under the BrandUp plan. That’s why the “Publish to app” action triggered the upgrade requirement. We understand that plan limitations can sometimes feel unclear or restrictive, and we sincerely apologize if this caused confusion or disappointment — that was never our intention. We truly value your business and would love the opportunity to support you again. If you’re open to giving the app another try, we’d be happy to offer you a 50% discount on the first month of the BrandUp plan so you can fully explore its features and see if it’s the right fit for your needs. Our team will personally assist you during the process to ensure everything runs smoothly. And of course, if you feel satisfied with the experience afterward, we would greatly appreciate any update to your review — but most importantly, we just want to make sure you’re happy with the product. Please let us know if you’d like us to activate the discount for you. We’re here to help. Best regards, Joe The OneMobile Team
Good service. Costumer support is fast and easy to understand also kind! App managment is really easy to get familiar with.
good support team and great app making the business easier, hope keep improving...
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