All reviews

Rating Breakdown

  • 5
    95% (78 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 16, 2023

Our Support Agent, Thea, was absolutely amazing. We were struggling with getting our products to sync properly and within just a few minutes, Thea was able to get us back on track! I couldn't have asked for a better support agent!

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

I truly appreciate your wonderful feedback and I'm really glad everything worked out just fine. Please don't hesitate to reach out anytime and I'll be more than happy to help you. - Thea 😊

5 / 5 Share

March 1, 2023

I had a great experience with my customer service agent! She helped me fix everything I needed to. I was very impressed.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello!! Thank you so much for this wonderful review! Thank you for making my day. It was a pleasure assisting you and I'm glad we were able to resolve your issue. Please don't hesitate to reach out to us anytime. We'll be more than happy to assist you anytime! Stay safe. - Thea :)

5 / 5 Share

Feb. 27, 2023

Faya was great and knowledgeable! She was able to give us a free upgrade so that we get the features we need for our store.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you both so much for your time today and it was my pleasure assisting you! Welcome to Clover Sync! Please don't hesitate to email or chat me if you need further assistance. Have a great day ahead!

5 / 5 Share

Feb. 19, 2023

Just installed the app, this will hopefully solve a big problem with inventory syncing we were having before. First experiences good so far, customer support is very good.

Using app

19 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello! Thank you so much for this wonderful feedback. I'm glad our app was able to help you and your business. It's a pleasure to assist you! Please don't hesitate to reach out to us if you need any assistance.

5 / 5 Share

Feb. 16, 2023

Although I had some problems to sync my inventory with clover, they helped me all the time until I got it fixed. I am happy with the final result, the customer service is very good, I recommend it 100%

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you so much for this wonderful feedback. It's a pleasure to assist you! I'm happy we were able to fix your issue and thank you so much for your patience and for working with us. Please don't hesitate to reach out to us if you need any assistance.

5 / 5 Share

May 31, 2023

***** 2nd update ********** This is the 2nd update since the app is back on track and they seems (so far... now 2 weeks without bugs) to have solve the problem once for all. It is always the same thing with those things. They are slave of everything... update by Shopify, update by the browsers, update by Clover etc.. ... So ... so far, they reach the goal and the app is working. Count on me to keep this review up to date if the poop hit the fan again.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Alex, Thank you so much for your wonderful feedback. I am very greatful that we are able to completely help you in setting up the app. Please don't hesitate to contact us if you have any questions. - Angelica

5 / 5 Share

Feb. 9, 2023

very helpful and friendly glad there was someone to quickly help get an issue resolved. Very friendly

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you so much for your wonderful feedback and it has been a pleasure assisting you. Please don't hesitate to reach out to us anytime. Have a great weekend ahead!

5 / 5 Share

Feb. 6, 2023

I would recommend this app to others because of the great customer support and of course, the awesome features of the app.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Jade! Thank you so much for your wonderful feedback and for using our app! Welcome to the Clover Sync family! Please reach out to us whenever you need our help. We'll be more than happy to assist you!

5 / 5 Share

Feb. 1, 2023

GREAT HELP WHEN YOU CANT FIGURE THINGS OUT ,THEY EASILY WALK YOU THREW IT ! I DELT WITH NORMIE AND SHE WAS AMAZING AND GOT MY PROBLEM FIGURED OUT QUICKLY . GOOD customer service is hard to find anymore but she was greattt!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your time and I really appreciate your feedback, it made my day! 😇 If there's anything we can do to improve our service, please let us know! - Normie

5 / 5 Share

Jan. 19, 2023

The customer service representative Thea was amazing, she helped me fix my issue right away and gave me really good advice on managing my inventory. This app is amazing. Its a relief knowing they have support available anytime when you run into trouble. Thank you for making this process easier.

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you so much for your time and for this awesome feedback! Please don't hesitate to reach out to us anytime. Have a great weekend ahead.

1 / 5 Share

Jan. 16, 2023

Rakt has ruined many websites! They deleted my entire shopify on "accident", and now the ap has many glitches. They told me to uninstall, and reinstall. When i did uninstall they deleted the quick sync ap! Told me that everything i paid (had a year paid up) is gone, and I have to erase ALL my items, and go find a different ap! then, I find this alternative version of the ap! They literally shut down my business, and then screwed me over on purpose! AVOID ANYTHING BY RAKT, THEY ARE ROOKIES WITH NO REMORSE!!!!!!!!

Using app

7 minutes

Total reviews

4

Average rating

3.0

5 / 5 Share

Jan. 10, 2023

Thus far the app seems to be working well. I had to receive a little assistance from Tech Support but everyone was helpful and friendly. I am trying Cloversync as a SKUIQ alternative and I must say at this point Cloversync appears to setup much easier and shows signs of functioning better. I will update this review if something changes down the road.

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello! Thank you so much for this wonderful feedback! It surely made my day. I'm glad I was able to meet your expectations. Please don't hesitate to reach out to us anytime. Have a great weekend ahead! - Thea :)

5 / 5 Share

Dec. 28, 2022

Excellent service de la part d'Angelica. Elle a prit le temps de bien répondre à toutes nos questions.

Using app

5 months

Total reviews

6

Average rating

5.0

4 / 5 Share

Dec. 11, 2022

Chat was very quick to reply and help. The processes are very vague, and wasn't sure where what was being synched where, but they helped me

Using app

5 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 8, 2022

I am new to clover sync. I contacted the agent on their website and she has been really helpful! Very easy to set up.

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this great feedback. I'm happy I was able to help you set up your store and It's a pleasure assisting you! Just sit back and relax, let us do all the work. Just let us know if you need further assistance, we'll be more than happy to help.

5 / 5 Share

Nov. 4, 2022

I used this app to input all of our inventory. Thea was a great help I will strongly recommend!!!!!!

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for using our product and for this awesome feedback!! Please don't hesitate to reach out to us if you need further assistance, we'll be more than happy to help. Enjoy your day ahead!

1 / 5 Share

Oct. 19, 2022

The application does not work, I messed up all my inventory in clover as in shopify and I have to do everything again because they are not responsible

Using app

1 day

Total reviews

1

Average rating

1.0

5 / 5 Share

May 2, 2023

I wanted to write a new review but didn't see the option. I was having some issues today and let me just tell you! Joseph was a lifesaver!! He stayed with me through the whole process and really put my mind at ease when I thought all was lost! Thank you so much Joseph for all your help! I use this app to sync my inventory between Shopify and Clover. I love how it automatically generates SKU numbers but I wish it could place the items into their perspective categories in Clover. Syncing the first time takes a little bit but once you do it the first time it is very fast going forward. Their customer support is absolutely outstanding! I was actually working on my site on Sunday and the same rep that had helped me previously initiated a chat just to let me know she was there and ready to help. I was so grateful for her assistance!!

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for using our product and I'm glad to know that we are able to meet your needs. Thank you as well for spending your Sunday with me to get sort things out. Please don't hesitate to reach out to us anytime. We'll be more than happy to assist you. - Thea

5 / 5 Share

Oct. 12, 2022

Thea at CloverSync went above and beyond on countless occasions to make sure all my questions were answered and my process was as quick and easy as possible. As a retail store looking to expand online I did find this syncing process very helpful in transferring data and inventory. Unfortunately the variants of styles split into their own individual items but that was a Clover programing issue not the syncing process. Thea worked with me to better understand why this happened and offered to assist in condensing the split items. I cannot say enough good things about the amount of support and effort put forth to solve this issue and I would highly recommend this syncing platform. As a non-tech person the 24/7 help center was a godsend!

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this wonderful feedback. It has been a pleasure assisting you all this time and thank you also for all the efforts you have done up until now. Thank you for trusting me in handling your account and for continuously using our product. I'm just always here whenever you need any help. - Thea

5 / 5 Share

Oct. 11, 2022

Great helpful assistant who answered all of my concerns and questions. She basically set up my entire account for me

Store

GSUWOO

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this great feedback. I'm happy I was able to answer all of your questions and It's a pleasure assisting you! Just sit back and relax, let us do all the work.