All reviews

Rating Breakdown

  • 5
    100% (130 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Jan. 31, 2022

This app helps users like myself sell subscriptions to my customers while staying on my shopify domain. That was the biggest issue my store faced, and with this issue solved im eager to see the results Ongoing will help me gain. Thank you!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

5 / 5 Share

Jan. 27, 2022

Amazing customer service! I was on the phone for 30 mins and they helped me set up my subscription app, link the free shipping successfully, and answered all of my questions. I wish I could give them 10 stars!

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

5 / 5 Share

Jan. 26, 2022

Best customer service ever! And great app for subscription. I have so many questions at first and they help me step by step.

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

5 / 5 Share

Jan. 23, 2022

WOW! That's all I can say! This app got us running in 5min...had a call on our business line and the owner called me to walk me through the rest of the way. Glad there are great companies out there on this platform. I would refer Ongoing Subscriptions to all! Well done

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

5 / 5 Share

Jan. 23, 2022

I used this app for my coffee shop, staff was so nice and friendly. They made the process simple and easy.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

5 / 5 Share

Jan. 21, 2022

Absolutely amazing customer service! Adrianna when above and beyond helping me create my subscription. Thank you so much!

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

5 / 5 Share

Jan. 20, 2022

Recently added this app, the integration process was seamless and the customer service excellent. Highly recommend.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

5 / 5 Share

Jan. 20, 2022

I got quick helpful assistance from their team within moments of getting the app started! Thank you again!

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

5 / 5 Share

Jan. 18, 2022

Surprisingly so easy to setup and use! Adriana reached out immediately and helped me get everything in place for my shop. Excited to try it out with my customers! Grateful for the great customer support I have already received and know if I have any issues, it will be easy to fix with their support.

Using app

25 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

5 / 5 Share

Jan. 17, 2022

We downloaded the app over the weekend for our new line of subscription boxes. Sunday night, I added my first box to the website with a small technical error. Just before noon Monday morning, I received a call from Adriana, who took the time to look into how I configured the box prior to calling. She was incredibly helpful in walking me through what and how to make the necessary changes!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

5 / 5 Share

Jan. 12, 2022

Adriana was awesome and helped me get set up so quickly! Worthwhile setting this up... Made my time more worthwhile

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

5 / 5 Share

Jan. 10, 2022

Very easy to set up following the video, I was able to create my subscription preferences. Love that I received a call the same day to match the colours of the writing to my brand colours!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

5 / 5 Share

Jan. 8, 2022

Wow! I have been blown away by the customer service, support and product. Within 5 minutes of installing the app I had a call from support to help me set everything up. They had to do a little work to make the colour scheme match our website. It was done within 12 hrs. I've just had another message from Adriana to check all is OK. I can not fault the service or product. I've been so disappointed with other apps on shopify in the past but this one is PERFECT. Keep up the great work guys. Its a faultless experience so far

Using app

1 day

Total reviews

21

Average rating

3.0

Developer Reply

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

5 / 5 Share

Jan. 7, 2022

I highly recommend this app! The customer service is top notch. They reached out to me right away to provide assistance and even corrected an error on my site (saving me a lot of time). The step-by-step video was also helpful and allowed me to get running quickly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

5 / 5 Share

Jan. 7, 2022

Using Ongoing was a breeze! Although I initially set it up incorrectly, they reached out to me and fixed all the issues and had it running in no time. Highly recommend this app if you're trying to sell subscriptions on your website/online store!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

5 / 5 Share

Jan. 6, 2022

Just signed up and had the best onboarding experience! Excited to see how this app improves our store :)

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

5 / 5 Share

Jan. 5, 2022

I used the app to set up my first subscription box service via Shopify, the customer service/help desk/tech help is amazing! I'm not so tech savvy and they went above and beyond to make sure my launch day was a success!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

5 / 5 Share

Jan. 4, 2022

Great app. Great customer support. Helped me customize my monthly payment subscription! Ongoing Subscriptions is awesome!

Store

YoloBox

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

5 / 5 Share

Jan. 2, 2022

Love this app.The functionality is superb. The customer service is great as well. I highly recommend Ongoing.

Using app

About 5 hours

Total reviews

7

Average rating

5.0

Developer Reply

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

5 / 5 Share

Jan. 1, 2022

I LOVE Ongoing subscriptions. I use them for both of my shopify stores: one an online retailer, and another a weekly delivery service. The customer support is incredible and you can customize your subscriptions based on your needs for your business!

Using app

23 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)