All reviews

Rating Breakdown

  • 5
    100% (130 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Nov. 13, 2021

Super helpful! Gave me great ideas to grow my business. Shared many different ways to connect with buyers. Loved the experiencee.

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2021

The app is VERY user-friendly and integrates really well with my existing store! The sincere patience and willingness to help me out from the owner Adriana personally was beyond what I expected and for sure would recommend this app to anyone looking for services!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

5 / 5 Share

Nov. 12, 2021

While my work with Ongoing is in its infancy, I have to say, working with this team has been a blessing. They understand what I'm asking and make adjustments according to our special needs with a super quick turnaround time. It's also just nice to connect with real people while handling this side of the business. Thanks Adriana+husband! Would highly recommend this app!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

5 / 5 Share

Nov. 1, 2021

I used this app to provide subscription options for my future buyers. Adriana, the owner, was so pleasant and had great customer service. I loved that she reached out to me via email to see if I needed assistance with setting up the subscription options for my future customers. Indeed I did, she called me on the phone and assisted me with setting up my subscription groups. This is the best subscription app and I love how I’m able to give my customers options. Adriana was awesome! Download this app, you will not be disappointed and if you are having issues with setting up your subscription groups, Adriana or her husband will assist you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

5 / 5 Share

Nov. 1, 2021

Andrea was great! I love all the information she was able to give me about making subscriptions happen the way we need them to. So far this app is great!!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

5 / 5 Share

Oct. 26, 2021

Excellent integration, fair pricing, and the customer service is amazing! Thank you so much for all of your help!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! Glad to hear our customer support was amazing and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

5 / 5 Share

Oct. 25, 2021

I was looking for a subscription app and am glad that I found an Ongoing Subscription!! There were two times that I needed help after installing this app. Adriana helped so quickly *(in my case it was less than 15 minutes) and it was just awesome. I truly appreciate her quick response and she even fixed the issue immediately. Anyone is still reading reviews then I would say go ahead and add this app. You will be in safe hands :)

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

5 / 5 Share

Oct. 23, 2021

This app was easy to load onto my Shopify store and fairly straight forward to set up and start selling subscriptions. The app developer has been very responsive to any questions I've had and has been pro-active in recommending improvements.

Store

Pasteup

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the glowing review! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

5 / 5 Share

Oct. 22, 2021

Unbelievable support, great service. looking forward to keeping on using this app and obtaining a positive impact on our business.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

Had a great customer service experience with Ongoing Subscriptions. They helped me customize the look on our product pages and we are so happy with the result. Adriana updated me along the way. Great app to work with :)

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

I signed on and while I'm trying to figure everything out, Adriana came on chat to ask if I needed any help. Within moments, I was guided painlessly and easily to creating my first subscriptions. They even offered to adjust the font and look of the widgets to be more modern and match my site. They knew what I needed before I even had to ask. I don't remember ever having such a wonderful experience from help with other apps I have installed. The level of customer service and care for their customers is beyond 5 stars! If you are thinking of getting a subscription business for your products, I can't recommend Ongoing Subscriptions enough.

Using app

39 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing subscription app easy to use. Feel free to get in touch if you need anything at all! :)

5 / 5 Share

Oct. 20, 2021

Outgoing Subscriptions' customer service is THE VERY BEST. They go above and beyond to help their customers and to ensure your store is successful. Hands down, they are the best subscription app!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow, thanks so much for the glowing review!! Glad to hear our customer support was helpful and responsive, and very happy you were able to set up your subscription box using Ongoing. Feel free to get in touch if you need anything at all! :)

5 / 5 Share

Oct. 18, 2021

The representative was very kind, knowledgeable and helpful. I am excited to let my customers know I accept 30 day subscriptions.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Michelle's Creations! Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our subscription app easy to use. Feel free to get in touch if you need anything at all! :)

5 / 5 Share

Oct. 15, 2021

Absolutely super helpful! Definitely, we are going to recommend to anyone and no doubt to put 5 stars (Inc help support. for sure!)

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our subscription app easy to use. Feel free to get in touch if you need anything at all! :)

5 / 5 Share

Oct. 5, 2021

We are fairly new to the Shopify world and Ongoing subscriptions made our lives a whole lot easier. The customer service was excellent. Adriana gave us the boost of confidence we needed to have a seamless experience in running our store. She was extremely knowledgable and helpful. She walked us through our set up and gave us advice on how to run subscriptions efficiently and gave us tips to benefit us in the future. The set up in itself was very easy. The app creators created a tutorial on how to navigate the back end and it made it simple for the end user. I highly recommend this app for subscriptions as we've gone through several different ones and settled with Ongoing in the end. The ongoing support set the bar high for other app creators!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our subscription app easy to use. Feel free to get in touch if you need anything at all! :)

5 / 5 Share

Oct. 5, 2021

This app is exactly what I needed! All the other subscription apps were too expensive or focused on monthly refills for staple products, but I wanted a subscription box service for my seasonal candles. Not only does this app come with all the features and adjustable settings I was looking for, the support is AWESOME. When I made a request for a feature the Shopify platform didn't offer yet, Adriana personally reached out to let me know when it was implemented. It exactly solved my problem and she's been friendly, lightning quick, and personable every time! Definitely give this app a shot and support small developers.

Using app

2 months

Total reviews

3

Average rating

4.7

Developer Reply

Thanks so much for the kind words! I'm delighted to hear our Shopify subscriptions app is easy to use and that our customer service was friendly and responsive. It was my pleasure assisting you! Feel free to get in touch if you need anything at all, and we would be happy to help! :)

5 / 5 Share

Oct. 2, 2021

I am using the Ongoing Subscriptions app for a private facebook group with a monthly fee. The app was easy to setup, easy to navigate and the tech support I needed was was fast and super helpful. I would highly recommend!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! I'm delighted to hear our Shopify subscriptions app is easy to use. It was my pleasure assisting you! Feel free to get in touch if you need anything at all, and we would be happy to help! :)

5 / 5 Share

Aug. 18, 2021

The support for this app is great. They are very responsive and prompt, and really open to suggestions to the app. App itself is also easy to use. Overall, a great experience.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our subscription app easy to use. Feel free to get in touch if you need anything at all :)

5 / 5 Share

Aug. 13, 2021

I use this app to run a subscription box product on my e-commerce website. I absolutely love the clean user interface! When the app had an error with my theme and listed the title twice, the Repeat Kit developers were so quick to solve it and make it perfect!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! Glad our subscriptions app is easy to use and it was my pleasure assisting you! Feel free to get in touch if you need anything at all, and we would be happy to help! :)

5 / 5 Share

Aug. 13, 2021

I think this is one of the well-working apps which should deserve the best rating. Oustanding performance for free and really helpful customer service. Keep it up!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! Glad our subscriptions app is easy to use and it was my pleasure assisting you! Feel free to get in touch if you need anything at all, and we would be happy to help! :)