Optima Tiktok Shop Connector for Shopify

Optima Tiktok Shop Connector

Seamlessly Integrate Multiple TikTok Shops for Shopify Store

Developer

Rating

4.9

feedback

13

Reviews

chart

#3,888

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    31%
  • Less than a day
    31%
  • Less than a month
    23%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer service provided by the team members such as Laiba, Waheed, Irfan, and Zeeshan Haider. Customers highlighted the team's prompt assistance in setting up TikTok Shop, resolving issues, and guiding them through the syncing process with Shopify. The app's effectiveness in managing both TikTok and Shopify platforms was also appreciated. However, there were a few mentions of needing to explore the app further for full evaluation and some areas where optimization questions arose. Overall, the app received high praise for its support, ease of use, and seamless integration with TikTok.

Highlights

Exceptional customer service and support provided by team members like Laiba, Waheed, Irfan, and Zeeshan Haider
Efficient assistance in setting up TikTok Shop and resolving syncing issues with Shopify
App's effectiveness in managing both TikTok and Shopify platforms
Need for further exploration of the app for full evaluation
Questions about optimization and areas needing clarification

Rating Breakdown

  • 5
    92% (12 ratings)
  • 4
    8% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 9, 2025

Optima Team was a tremendous help during our store setup for TikTok. With special mentions to Laiba and Waheed, who were very helpful in answering our queries and fix our issues. There were a lot of restrictions and unknowns when setting up the connecting between our store and TikTok but the Optima Team helped with several customisation and speedily resolved them. Looking forward to the team's great support in the future!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2025

Irfan helped me to setup my TikTok Shop and also helped me to approve my products on TikTok Shop.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words!

5 / 5 Share

Feb. 14, 2025

Awesome work with support team , they fixed an issue that 3 other apps could not and im so happy to have found this app. The service given by Laiba was brilliant - well done team

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We're delighted to hear that our support team, especially Laiba, could resolve the issue for you. Your satisfaction means everything to us! If you ever need further assistance, we’re always here to help. πŸš€πŸŽ‰

4 / 5 Share

Feb. 12, 2025

I just installed this app and will have to play around a bit more but the customer service had answered all the questions I had and resolved the issues. Hope it helps with managing both TT and shopify more effectively

Using app

4 days

Total reviews

7

Average rating

4.9

Developer Reply

Thank you for your feedback! 😊 We're glad to hear that our customer service team could assist you. Take your time exploring the app, and if you need any further help, we're always here for you. Hope it makes managing TT and Shopify much smoother! πŸš€πŸŽ‰

5 / 5 Share

Feb. 11, 2025

These guys really helped me out! My TTS was not working, not syncing with Shopify using ANY of the apps from the app store. Optima was nice enough to schedule a meeting with their tech team who guided me through fixing the issues my account had that held up proper syncing. Really appreciate their help getting rid of this very frustrating issue. Thank you!

Using app

About 22 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We're thrilled to hear that our team could assist you in resolving the syncing issue with Shopify. Your satisfaction means the world to us! If you ever need further support, don’t hesitate to reach out. Happy selling! πŸš€πŸŽ‰

All reviews

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