Optima Tiktok Shop Connector
Real-Time TikTok Shop Sync for Listings, Orders & Cancellation
Rating
4.7
feedback
17
chart
#3,590
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
29%
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Less than a day
24%
-
Less than a month
41%
-
Less than a year
0%
-
More than a year
0%
Reviews Summary
The OptimaConnector app has received overwhelmingly positive reviews from users who have found it to be a lifesaver in automating stock updates and order syncing between Shopify and TikTok Shop. Users appreciate the seamless sync, quick support responses, and helpful guidance provided by the support team, with specific mentions of team members like Abdul Waheed, Fatima, March, Laiba, and Iqra. The app's features like AI-driven category mapping, multi-currency/language support, and custom shipping label options have been highlighted as game-changers for ecommerce merchants. However, there is one critical review pointing out issues with translations, duplicate orders, incorrect payment amounts, missing channel tagging, and payment status errors that need to be addressed for the app to be more practical for some users.
Highlights
Review RSS Feed
All reviews
Jan. 15, 2026
This app made connecting our Shopify store to TikTok Shop incredibly easy. Product syncing and inventory updates happen automatically in real time, which saves us hours every week. Bulk uploads and AI category mapping work perfectly. Support is responsive and helpful.
Jan. 12, 2026
Very interesting and helpful app that allows seamless sync between Shopify and TikTok Shop, with quick support turnarounds (shoutout to Abdul Waheed) :-) Thank you!
Aug. 15, 2025
Sehr sehr guter Support. Ich hatte gerade einen Call mit Laiba and Abdul und die beiden haben wir ein nicht ganz so einfaches Problem exzellent und schnell erklärt und mit mir gelöst. Top Support.
Vielen Dank für Ihr tolles Feedback! 🌟 Wir freuen uns sehr, dass Laiba und Abdul Ihnen schnell und effektiv helfen konnten. Unser Team ist immer für Sie da, um sicherzustellen, dass alles reibungslos läuft. 🚀
July 14, 2025
Fatima has been wonderful helping me set up the Optima app for tiktok, amazing insight and understanding of my needs, helping me through the whole process.
Thank you for sharing your experience! 🌟 We’re delighted to hear that Fatima provided amazing support and guided you through the entire setup process. 😊 Your satisfaction is our priority! 🙌
July 10, 2025
I desperately needed an app that I could custom the shipping labels for so that it would appear tracked and Optima were incredible in providing this. I had great customer support from March who went above and beyond for me. Can't rate this app highly enough!
Thank you so much for your amazing feedback! We're thrilled to hear that Optima met your needs for customizable shipping labels and that our tracking features worked perfectly for you. A special shoutout to March — we're proud to have team members who go above and beyond. Your support truly means a lot to us. If you ever need anything else, we're always here to help!
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