Optima Tiktok Shop Connector for Shopify

Optima Tiktok Shop Connector

Real-Time TikTok Shop Sync for Listings, Orders & Cancellation

Developer

Rating

4.9

feedback

34

Reviews

chart

#3,168

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    15%
  • Less than a day
    24%
  • Less than a month
    24%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The OptimaConnector app has received overwhelmingly positive reviews from users who have found it to be a lifesaver in automating stock updates and order syncing between Shopify and TikTok Shop. Users appreciate the seamless sync, quick support responses, and helpful guidance provided by the support team, with specific mentions of team members like Abdul Waheed, Fatima, March, Laiba, and Iqra. The app's features like AI-driven category mapping, multi-currency/language support, and custom shipping label options have been highlighted as game-changers for ecommerce merchants. However, there is one critical review pointing out issues with translations, duplicate orders, incorrect payment amounts, missing channel tagging, and payment status errors that need to be addressed for the app to be more practical for some users.

Highlights

Automated stock updates and order syncing
Quick and helpful support team
Game-changing features like AI-driven category mapping and multi-currency/language support
Issues with translations, duplicate orders, and payment errors that need improvement
Positive mentions of specific support team members like Abdul Waheed, Fatima, March, Laiba, and Iqra

Rating Breakdown

  • 5
    88% (30 ratings)
  • 4
    3% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)

Reviews with Text

  • 97% (31)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 4, 2026

The 24/7 live chat is a lifesaver! I was stuck on category mapping, but their team fixed it instantly. It is rare to find such responsive support. Highly recommended for beginners new to TikTok.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

Very smooth integration with TikTok Shop. Product and inventory sync works in real time and saves us a lot of manual work.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

Product syncing has been accurate and consistent. Haider helped troubleshoot a small issue early on, and it hasn’t come back since.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2026

Connecting my multiple TikTok shops was surprisingly easy. I love how I can set different prices for TikTok compared to my main site. The AI category mapping is a huge time-saver for my large catalog.

Store

Drift

Using app

4 days

Total reviews

2

Average rating

3.0

All reviews

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