All reviews

Rating Breakdown

  • 5
    86% (12 ratings)
  • 4
    7% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (1 ratings)

Reviews with Text

  • 100% (14)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 15, 2025

Sehr sehr guter Support. Ich hatte gerade einen Call mit Laiba and Abdul und die beiden haben wir ein nicht ganz so einfaches Problem exzellent und schnell erklärt und mit mir gelöst. Top Support.

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Vielen Dank für Ihr tolles Feedback! 🌟 Wir freuen uns sehr, dass Laiba und Abdul Ihnen schnell und effektiv helfen konnten. Unser Team ist immer für Sie da, um sicherzustellen, dass alles reibungslos läuft. 🚀

5 / 5 Share

July 14, 2025

Fatima has been wonderful helping me set up the Optima app for tiktok, amazing insight and understanding of my needs, helping me through the whole process.

Using app

4 minutes

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for sharing your experience! 🌟 We’re delighted to hear that Fatima provided amazing support and guided you through the entire setup process. 😊 Your satisfaction is our priority! 🙌

5 / 5 Share

July 10, 2025

I desperately needed an app that I could custom the shipping labels for so that it would appear tracked and Optima were incredible in providing this. I had great customer support from March who went above and beyond for me. Can't rate this app highly enough!

Using app

2 minutes

Total reviews

4

Average rating

4.3

Developer Reply

Thank you so much for your amazing feedback! We're thrilled to hear that Optima met your needs for customizable shipping labels and that our tracking features worked perfectly for you. A special shoutout to March — we're proud to have team members who go above and beyond. Your support truly means a lot to us. If you ever need anything else, we're always here to help!

5 / 5 Share

June 28, 2025

Wonderful app that does its job. I had a problem with a product not sync'ing properly so although it took some days going back and forth but with the teams support we got there in the end and now it's working as intended. Fatimah has been very helpful in ensuring my issue was resolved. For as long as the app remains Free and an upgrade being required when you surpass 50 orders then this app will be #1. I would strongly recommend this app to all.

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful review! 😊 We're glad to hear everything is now working smoothly and that Fatimah was able to assist you throughout the process. We truly appreciate your patience and recommendation — your support means a lot to us! 🙌

5 / 5 Share

June 4, 2025

Leibe è stata molto gentile nell'assistermi, la consiglio vivamente cosi come l'app e il supporto dedicato!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Grazie mille per la tua recensione! 😊 Siamo felici che Leibe ti abbia fornito un'assistenza gentile ed efficace. Apprezziamo molto il tuo supporto e la tua raccomandazione! 🙌

5 / 5 Share

May 26, 2025

OTTIMA ESPERIENZA, IRFAN HAIDER mi ha assistita con pazienza aiutandomi a configurare e sincornizzare i miei prodotti su tik tok shop nonostante io non sia una professionista mi ha guidata passo passo. Serietà e professionalità.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Grazie mille per la sua recensione positiva! Siamo felici che Irfan Haider sia riuscito ad assisterla con pazienza e professionalità. Il nostro obiettivo è sempre quello di supportare ogni cliente al meglio, passo dopo passo. Restiamo a sua disposizione per qualsiasi altra esigenza!

5 / 5 Share

April 9, 2025

Optima Team was a tremendous help during our store setup for TikTok. With special mentions to Laiba and Waheed, who were very helpful in answering our queries and fix our issues. There were a lot of restrictions and unknowns when setting up the connecting between our store and TikTok but the Optima Team helped with several customisation and speedily resolved them. Looking forward to the team's great support in the future!

Using app

23 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for your kind words and thoughtful feedback! We're thrilled to hear that Laiba, Waheed, and the rest of the Optima Team were able to support you. It means a lot to us that you appreciated the customizations and solutions we provided. We’re committed to continuing this level of support and look forward to helping your store thrive even more in the future! 🚀

5 / 5 Share

Feb. 14, 2025

Awesome work with support team , they fixed an issue that 3 other apps could not and im so happy to have found this app. The service given by Laiba was brilliant - well done team

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We're delighted to hear that our support team, especially Laiba, could resolve the issue for you. Your satisfaction means everything to us! If you ever need further assistance, we’re always here to help. 🚀🎉

5 / 5 Share

Feb. 11, 2025

These guys really helped me out! My TTS was not working, not syncing with Shopify using ANY of the apps from the app store. Optima was nice enough to schedule a meeting with their tech team who guided me through fixing the issues my account had that held up proper syncing. Really appreciate their help getting rid of this very frustrating issue. Thank you!

Using app

About 22 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We're thrilled to hear that our team could assist you in resolving the syncing issue with Shopify. Your satisfaction means the world to us! If you ever need further support, don’t hesitate to reach out. Happy selling! 🚀🎉

5 / 5 Share

Feb. 10, 2025

Laiba was very helpful in setting up the tiktok seller central account and connecting the app with shopify and tiktok. I recommend it to everyone who is looking to sell on tiktok.

Store

Dazigno

Using app

11 minutes

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 🌟 We're thrilled to hear that Laiba was able to help you smoothly set up your TikTok Seller Central account and connect it with Shopify and TikTok. 🚀 Your recommendation means a lot to us! 😊 If you ever need further assistance, feel free to reach out. ✨

5 / 5 Share

Nov. 25, 2024

We have been searching for one solid solution that can easily push our products to other platforms to increase our sales channels. Wixpa has always come through with great support, features, and work flawlessly. Iqra has been a wonderful support engineer. While their product are easy to configure, there are some areas where we had questions about optimizations. Iqra knew all the different things we needed and answered every question. THANK YOU IQRA. We will be long customers of Wixpa. By using this , you can easily push your shopify products to TikTok center... Really amazing product on Shopify must try this guy's

Using app

5 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the fantastic feedback! ⭐️

5 / 5 Share

Nov. 18, 2024

I got a lot of help from Iqra, since I was pretty new to TikTok Shop in general but this made the process very smooth. I would really recommend them to shop owners, their help is exceptional.

Using app

2 minutes

Total reviews

5

Average rating

4.2

Developer Reply

Thank you so much for your amazing review! 🌟