Optima Tiktok Shop Connector
All reviews
This integration makes managing multiple TikTok Shops easy. Real-time syncing keeps everything updated, and fulfillment is automated. Support is quick whenever I need help.
The app does exactly what you need it to do, if you have issues with the TikTok app, give this one a go for sure. Malik & Laibaaftb were amazing and helped with any issues and onboarding.
Absolutely excellent - works well and got fantastic support from all the team. I'm giving a special mention to Abdul, Sophie and Laiba for all their help.
Laiba and Sophie were super helpful with helping me get set up! :)
This integration saves me effort. Products update instantly, and fulfillment runs smoothly.
This app made the integration between our Shopify store and TikTok Shop smooth and hassle-free. Product syncing runs perfectly, inventory updates automatically, and it has eliminated a lot of manual effort while saving us valuable time.
Sophie & Haider are really supportive, Thanks you very much
Very interesting and helpful app that allows seamless sync between Shopify and TikTok Shop, with quick support turnarounds (shoutout to Abdul Waheed) :-) Thank you!
Sehr sehr guter Support. Ich hatte gerade einen Call mit Laiba and Abdul und die beiden haben wir ein nicht ganz so einfaches Problem exzellent und schnell erklärt und mit mir gelöst. Top Support.
Vielen Dank für Ihr tolles Feedback! 🌟 Wir freuen uns sehr, dass Laiba und Abdul Ihnen schnell und effektiv helfen konnten. Unser Team ist immer für Sie da, um sicherzustellen, dass alles reibungslos läuft. 🚀
Fatima has been wonderful helping me set up the Optima app for tiktok, amazing insight and understanding of my needs, helping me through the whole process.
Thank you for sharing your experience! 🌟 We’re delighted to hear that Fatima provided amazing support and guided you through the entire setup process. 😊 Your satisfaction is our priority! 🙌
I desperately needed an app that I could custom the shipping labels for so that it would appear tracked and Optima were incredible in providing this. I had great customer support from March who went above and beyond for me. Can't rate this app highly enough!
Thank you so much for your amazing feedback! We're thrilled to hear that Optima met your needs for customizable shipping labels and that our tracking features worked perfectly for you. A special shoutout to March — we're proud to have team members who go above and beyond. Your support truly means a lot to us. If you ever need anything else, we're always here to help!
Unfortunately, I can’t recommend this interface at the moment. It suffers from several critical issues: Incomplete or incorrect translations in the UI. Duplicate orders: the import process doesn’t check if an order already exists, so every order is re-created each time. Incorrect payment amounts are imported. Missing channel tagging: orders aren’t labeled as coming from the “TikTok Channel.” Incorrect payment status is imported. Until these problems are resolved, the tool isn’t practical for my workflow.
Wonderful app that does its job. I had a problem with a product not sync'ing properly so although it took some days going back and forth but with the teams support we got there in the end and now it's working as intended. Fatimah has been very helpful in ensuring my issue was resolved. For as long as the app remains Free and an upgrade being required when you surpass 50 orders then this app will be #1. I would strongly recommend this app to all.
Thank you so much for your thoughtful review! 😊 We're glad to hear everything is now working smoothly and that Fatimah was able to assist you throughout the process. We truly appreciate your patience and recommendation — your support means a lot to us! 🙌
Leibe è stata molto gentile nell'assistermi, la consiglio vivamente cosi come l'app e il supporto dedicato!
Grazie mille per la tua recensione! 😊 Siamo felici che Leibe ti abbia fornito un'assistenza gentile ed efficace. Apprezziamo molto il tuo supporto e la tua raccomandazione! 🙌
OTTIMA ESPERIENZA, IRFAN HAIDER mi ha assistita con pazienza aiutandomi a configurare e sincornizzare i miei prodotti su tik tok shop nonostante io non sia una professionista mi ha guidata passo passo. Serietà e professionalità.
Grazie mille per la sua recensione positiva! Siamo felici che Irfan Haider sia riuscito ad assisterla con pazienza e professionalità. Il nostro obiettivo è sempre quello di supportare ogni cliente al meglio, passo dopo passo. Restiamo a sua disposizione per qualsiasi altra esigenza!
Optima Team was a tremendous help during our store setup for TikTok. With special mentions to Laiba and Waheed, who were very helpful in answering our queries and fix our issues. There were a lot of restrictions and unknowns when setting up the connecting between our store and TikTok but the Optima Team helped with several customisation and speedily resolved them. Looking forward to the team's great support in the future!
Thank you so much for your kind words and thoughtful feedback! We're thrilled to hear that Laiba, Waheed, and the rest of the Optima Team were able to support you. It means a lot to us that you appreciated the customizations and solutions we provided. We’re committed to continuing this level of support and look forward to helping your store thrive even more in the future! 🚀
Awesome work with support team , they fixed an issue that 3 other apps could not and im so happy to have found this app. The service given by Laiba was brilliant - well done team
Thank you so much for your kind words! 😊 We're delighted to hear that our support team, especially Laiba, could resolve the issue for you. Your satisfaction means everything to us! If you ever need further assistance, we’re always here to help. 🚀🎉
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