Ora's Amazing Herbal review for Optimonk: Popups you’ll love
June 8, 2023
Good popup builder and It integrates with Klaviyo but not in the sense that it will only pop-up for those who are not subscribed. Meaning, we are giving discount codes to customers who are already subscribed before adding the app. It only excludes those who signed up via the optinmonk popup. This is unclear when signing up and when creating the funnels, I don't like this misleading language in the app. If we had known this , we would not have spent hours building product specific popups for email collection. We are moving back to the klaviyo popup.
Hi Zipora, I’m Sara from OptiMonk Support. I am sorry that you had a negative experience with this feature. After you left your feedback, we reached out to you via email to investigate this issue for you. Our team tested the Klaviyo list and segmentation feature, and it works properly on our end, and in the tests in your account. This rule allows you to segment your audience based on their previous subscriptions to your Klaviyo lists, using the Klaviyo cookies. Please note that this only works if your client didn’t delete their cookies and is visiting your site from the same browser. For further investigation, our technicians would need access to your Klaviyo account, but based on the investigation, this feature works accordingly. I’m ready to assist you with anything you need. We’d be pleased if you’d give us a second chance! I’m looking forward to your response. Sara
