OptiMonk: AI Popup Builder
Build high-converting popups with an AI-native popup builder.
Rating
4.6
feedback
428
chart
#159
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
17%
-
Less than a month
27%
-
Less than a year
44%
-
More than a year
7%
Reviews Summary
The reviews for the Optimonk Shopify App are mostly positive, highlighting the excellent customer service provided by the team. Customers appreciate the quick responses, helpful guidance, and personalized assistance they receive. The app is praised for its ease of use, powerful features, and ability to generate qualified leads. Users also mention the value for money, with many finding the pricing reasonable for the benefits offered. However, there are a few negative reviews that mention issues with setup, limited functionality, and difficulties in using certain features.
Highlights
Review RSS Feed
All reviews
April 30, 2026
OptiMonk is one of my favourite apps ever. The products is intuitive, easy and effective, and the support are exceptional
April 27, 2026
Make sure to take advantage of their demo call! I spoke with Emil, and he was very knowledgeable and helped me understand all the next-level options they offer. Really worth adding to your site!
Hey there! Thanks a lot for your review. Once again, welcome to OptiMonk. We truly hope you'll enjoy exploring the features and interesting use cases. If you happen to have any questions, just know that we are one click away :). Cheers, Emil from OptiMonk
March 24, 2026
Great product and amazing customer service, Tamás has been amazing at helping me with custom CSS and making my pop up look even more beautiful.
March 3, 2026
Feb. 25, 2026
the app was fine and we used it for maybe a year. But then we wanted to pause it andtehn accidentally paid for a whole year. Even though we have been long time partners they did not care at all. They know we just paid more than 800 dolalrs for something we couldnt use at the time and they refused to pay us back. This is the first time i have ever experiences someone so money hungry, because we had a very good relationship before that. Now they just wanted to take as much money as possible and not care about customer relation. We were looking forward to working with them in the future but now not so much. Stay away from this company, they are not honest human beings.
Hi there, Thank you for sharing your experience, and we're truly sorry to hear you feel this way. We want to clarify that as soon as we became aware of the situation, our team reached out via email, and our colleague also offered a solution through two live chats you opened with us — an extended subscription so you wouldn't lose out on the time paid. We'd love to find a resolution that works for you. Could you please check your inbox (including your spam folder) for our latest message and get back to us? We're still here and very much open to making this right. We hope to hear from you soon. UPDATE: Hey there. Just checking in to see if you've got our emails, as we were unable to get hold of you. Please kindly check your mailbox. Best regards, Emil - OptiMonk
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