Optimonk: Popups you’ll love
OptiMonk: Popups you'll love
Rating
4.8
feedback
903
chart
#196
All reviews
Rating Breakdown
Nov. 11, 2024
I wanted to take a moment to thank Stephan for his fantastic support. He’s been incredibly helpful and responsive, and I really appreciate all the assistance!
Oct. 26, 2024
Although we have still not been able to figure out the root cause of the issue, we have been able to find a workaround to it.
Oct. 17, 2024
Stephan was incredibly helpful and patient throughout the entire process. He quickly identified the issue with our Hubspot integration and fixed it seamlessly. His communication was clear and professional, and he even went above and beyond to assist with a small design issue we encountered. Fantastic support experience—highly recommend OptiMonk’s team!
Oct. 10, 2024
Stephan was a great help - spotted my error straight away and gave me clear instructions on how to change it.
Sept. 27, 2024
Very important plugin, top features and great support! Love it and can absolutely recommend!
Sept. 23, 2024
Christopher was super helpful with my questions, and getting the app functioning properly on my shopify store
Sept. 3, 2024
Optimonk is a great tool and can be implemented by everyone. A technical or design background is not required. You are able to capture anonymous traffic when they exit which is a customer file builder. The conversion optimizations are strong and boost results reliably. The software includes effective audience targeting so you can enhance conversions for your paid traffic or elect to offer discounts only to organic traffic, or returning customers. Easy to use and the product is always improving with new features. The support is also top notch which makes a big difference to busy site managers.
Sept. 3, 2024
Great app to easily embed popup based on cart info - support is excellent when we wanted to modify the usual behavior.
Aug. 29, 2024
Wonderful platform! Can do pretty much anything - so naturally there's a little learning curve, but found their support team to be hands on and always guiding me to solutions.
Aug. 23, 2024
Rudolf was extremely helpful and managed to sort a problem I was having with a quick solution!
Aug. 21, 2024
Very important plugin, top features and great support! Love it and can absolutely recommend!
July 23, 2024
OptiMonkのサポートチームは本当に素晴らしいです!対応が迅速であり、問題解決に必要な情報を迅速に提供してくれた点が非常に印象的でした。今後も安心して利用し続けることができると感じています。 The support team at OptiMonk is truly amazing! Their response was quick, and I was particularly impressed by how swiftly they provided the necessary information to resolve my issue. I feel confident in continuing to use their service in the future.
Using app
7 days
Total reviews
1
Average rating
5.0
Hello, Thank you very much for your kind review. We are really glad that you are satisfied with the quality of the support that you received 💪🏻 Feel free to reach out to us in the future if you need any assistance. Kind regards, Stephan and the OptiMonk team
July 19, 2024
Great app and amazing customer service!
Hi, I really appreciate your kind review 😊 You can reach out to us anytime if you need assistance. Kind regards, Réka and the OptiMonk team
July 18, 2024
Rudolf went above and beyond to help with the issue we had by providing many suggestions and video walkthrough help. Although we have still not been able to figure out the root cause of the issue, we have been able to find a workaround to it. Thank you Rudolf!
Hello, Thank you very much for this nice review. I'm glad that the workaround was helpful and I could assist you 😊 Feel free to reach out to me again if you need help. Kind regards, Rudolf and the OptiMonk Team
July 12, 2024
Perfect service!
Hello, Thank you very much for your review. Feel free to get back to us anytime 😊 Best regards, Rudolf and the OptiMonk Team
June 24, 2024
This app was recommended to me to try out "why people are leaving" the website. Then I started looking around at the other features and reached out for help setting up a conversion campaign. I am so impressed by the help! It's been a week and I did not hesitate to upgrade at all!!
Dear Alef Bet Team, Thank you very much for this lovely review, I'm really glad that you are happy with our app and were impressed with the help. I wish you all the best with your business and please feel free to reach out to us anytime if you need any assistance. Kind regards, Réka from the OptiMonk team