All reviews

Rating Breakdown

  • 5
    92% (842 ratings)
  • 4
    4% (36 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (8 ratings)
  • 1
    2% (16 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 19, 2025

I was facing an issue integrating OptiMonk with Klaviyo. I reached out to their support team, and Emil resolved the issue in seconds! He was extremely responsive and supportive.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2025

Great customer support! Thanks Viktor!

Using app

Over 1 year

Total reviews

8

Average rating

4.3

5 / 5 Share

March 14, 2025

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2025

Team is very helpful and quick to respond!

Using app

17 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 27, 2025

Great app! Support is quick and extremely helpful

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 27, 2025

Chris was a great advisor

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

Everything is working good. And conversions are doing a lot better for my website

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 13, 2025

Had questions about how my campaigns function and received a thorough response with details on how to optimize them for higher functionality and visibility. Very helpful. Also see that I am getting the expected conversions on them as they have been active. Good product thus far.

Using app

6 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 10, 2025

everything is fine. Perfect tool and solid, fast service.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2025

This app has beautiful popups! And so very customizable. I was using justuno before and these are nicer looking and plans are cheaper.

Using app

2 days

Total reviews

28

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

The Support is excellent and sticks with it until resolved. Can't ask for anything more than that.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2024

Very responsive and solution oriented support team. Balázs was very helpful in getting us answers and explaining different options. Gives us a lot more confidence to continue to use the product knowing the support team is there to help when we have issues.

Store

Woof

Using app

6 months

Total reviews

12

Average rating

4.9

5 / 5 Share

Nov. 29, 2024

If I could exceed five stars, I would!!! As a first time user, Emil successfully checked our campaign was up and running within our Shopify Store. Brilliant Customer Service!

Using app

About 3 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

I wanted to take a moment to thank Stephan for his fantastic support. He’s been incredibly helpful and responsive, and I really appreciate all the assistance! I had a great experience with Balázs from OptiMonk support! He was very helpful, and responsive, and made sure all my questions were answered. His assistance was spot-on and made the process much easier. Highly recommend OptiMonk and Balázs for great customer service!

Using app

3 months

Total reviews

7

Average rating

4.7

5 / 5 Share

Oct. 26, 2024

Although we have still not been able to figure out the root cause of the issue, we have been able to find a workaround to it.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

Stephan was incredibly helpful and patient throughout the entire process. He quickly identified the issue with our Hubspot integration and fixed it seamlessly. His communication was clear and professional, and he even went above and beyond to assist with a small design issue we encountered. Fantastic support experience—highly recommend OptiMonk’s team!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

Great support and great product

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

Stephan was a great help - spotted my error straight away and gave me clear instructions on how to change it.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

Very important plugin, top features and great support! Love it and can absolutely recommend!

Using app

About 14 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

Great support, and the tool works really well!

Using app

6 minutes

Total reviews

3

Average rating

5.0