Sneakerzone review for OptiMonk: AI Popup Builder

1 / 5

Feb. 25, 2026

the app was fine and we used it for maybe a year. But then we wanted to pause it andtehn accidentally paid for a whole year. Even though we have been long time partners they did not care at all. They know we just paid more than 800 dolalrs for something we couldnt use at the time and they refused to pay us back. This is the first time i have ever experiences someone so money hungry, because we had a very good relationship before that. Now they just wanted to take as much money as possible and not care about customer relation. We were looking forward to working with them in the future but now not so much. Stay away from this company, they are not honest human beings.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, Thank you for sharing your experience, and we're truly sorry to hear you feel this way. We want to clarify that as soon as we became aware of the situation, our team reached out via email, and our colleague also offered a solution through two live chats you opened with us — an extended subscription so you wouldn't lose out on the time paid. We'd love to find a resolution that works for you. Could you please check your inbox (including your spam folder) for our latest message and get back to us? We're still here and very much open to making this right. We hope to hear from you soon. Best regards, Emil - OptiMonk

OptiMonk: AI Popup Builder for Shopify
OptiMonk: AI Popup Builder
4.6 star
432 reviews

Build high-converting popups with an AI-native popup builder.

Developer
Shopify App Store